said by RLBL:h-savvy people (i.e. the majority of customers) should not be signing up, thus keeping the business with the incumbents... which accomplishes what really?
+1, TekSavvy has gone mainstream now so the regular customer doesn't care about if it's Bell's or Rogers' fault, all they want is their service working and since they're paying TekSavvy, the latter is at fault.
The problem is that TekSsavvy doesn't control the last end of the infrastructure, leaving it to the mercy of the incumbent.