uox join:2013-09-12 Anaheim, CA |
uox
Member
2013-Sep-12 1:32 am
[DSL] Still no no DSL signal.Today is the activation day for my order. I've tried connecting with a SpeedStream 4100 ADSL modem, but the red light of dsl sync is flashing whole day. Ground line is tested and it is ok. Anything wrong? |
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dslx_nick ISP Employee join:2011-12-24 Chatsworth, CA |
If today's the activation date, it may not be connected until later today - but go ahead and send me an IM with your account info, I'll take a look on my end. |
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uox join:2013-09-12 Anaheim, CA |
uox
Member
2013-Sep-12 12:42 pm
Account info is sent. |
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dslx_nick ISP Employee join:2011-12-24 Chatsworth, CA |
Checked everything out from this end - appears everything SHOULD be connected and turned on. One thing I have to ask is, do you have your filters set correctly? Specifically, you should have a filter on every phone, fax machine, etc. - but NOT the modem, modem should be unfiltered. |
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uox join:2013-09-12 Anaheim, CA |
uox
Member
2013-Sep-12 1:55 pm
All filters are ok. I even tried to attach modem to interface box, but still no fortune. |
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dslx_nick ISP Employee join:2011-12-24 Chatsworth, CA |
Looks like we'll most likely need to get a field tech out there, then. I'll have a tech call to coordinate. |
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uox join:2013-09-12 Anaheim, CA |
uox
Member
2013-Sep-12 2:07 pm
When will the field tech be here? |
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