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uniqs
968
uox
join:2013-09-12
Anaheim, CA

uox

Member

[DSL] Still no no DSL signal.

Today is the activation day for my order.
I've tried connecting with a SpeedStream 4100 ADSL modem, but the red light of dsl sync is flashing whole day.
Ground line is tested and it is ok.
Anything wrong?

dslx_nick
ISP Employee
join:2011-12-24
Chatsworth, CA

dslx_nick

ISP Employee

If today's the activation date, it may not be connected until later today - but go ahead and send me an IM with your account info, I'll take a look on my end.
uox
join:2013-09-12
Anaheim, CA

uox

Member

Account info is sent.

dslx_nick
ISP Employee
join:2011-12-24
Chatsworth, CA

dslx_nick

ISP Employee

Checked everything out from this end - appears everything SHOULD be connected and turned on. One thing I have to ask is, do you have your filters set correctly? Specifically, you should have a filter on every phone, fax machine, etc. - but NOT the modem, modem should be unfiltered.
uox
join:2013-09-12
Anaheim, CA

uox

Member

All filters are ok. I even tried to attach modem to interface box, but still no fortune.

dslx_nick
ISP Employee
join:2011-12-24
Chatsworth, CA

dslx_nick

ISP Employee

Looks like we'll most likely need to get a field tech out there, then. I'll have a tech call to coordinate.
uox
join:2013-09-12
Anaheim, CA

uox

Member

When will the field tech be here?