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goober22
Resident Duh-Huh Member

join:2001-12-28
Panama City, FL
kudos:1
Reviews:
·Knology

Former Knology user cannot access account to pay anymore

I posted a full article over in the Knology forum but will link to it here as well. After your failed upgrade I can no longer access my account to pay.

Read full here: »Can no longer access account online - can't pay bill

What are we to do?
Frustrated!
--
Certified Jenius!


goober22
Resident Duh-Huh Member

join:2001-12-28
Panama City, FL
kudos:1
Reviews:
·Knology
Just to update the issue.

I did get the old login page to show today. When I logged in it went to a 404 error page saying to contact Knology about it. There it had a link to the "home page" which took me to the account home page and I was logged in.

So... I was finally able to get in but it took some work. Bill paid. WOW has something screwed up for sure. So far they have not WOWwed me!
--
Certified Jenius!