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Hannah
@acanac.net

Hannah

Anon

Didnt understand their promotion

I ask Acanac for the 25$/ month promotion. Then i saw my bill charged 43.95/ month? I called and ask, they said that because I am not qualify with promotion ( I had acanac before???). Hosnestly I never hear about acanac until my friend told me. How can I had it before? If I know they charge me this much, I would rather go to other internet company which is much cheaper.
markie58
join:2009-04-24
Chateauguay, QC

markie58

Member

Quoted from Acanacs Terms of Service.
"promo prices are only applicable once per household. Any attempt to place orders with a different name at an address previously supplied with service will also be denied. "

Hannah
@acanac.net

Hannah

Anon

Then they should let me know. How can I know this address had a contract with Acanac before
Hannah

Hannah to markie58

Anon

to markie58
Then they should let me know when I order it. How could I know this address had Acanac before
markie58
join:2009-04-24
Chateauguay, QC

markie58

Member

According to your original post they did tell you that you were not eligible , how were they to know before you ordered the situation you put yourself in if you did not read the TOS. You still have 30 days to cancel from the date you subscribed.