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joejoejeo

join:2006-04-02
Bloomington, IN

[X1] how do i get x1 dvr?

How do I get x1 dvr. I have a residential account that is linked to a bulk account. Comcast keeps telling me that I need to talk to my apartment complex manager. I have and they told me that they don't deal with the equipment that I need to contact Comcast my self to get it. so how do I get x1 dvr?



gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

bulk accounts can have different terms....

we have some buildings that use what we call an MDTA or DSAN which supplies channels 2-99 analog from our digital line up; no boxes, but HSI works for the customers.

if you have a full analog lineup, this what i suspect, and boxes will not work.
--
I'm better than you!


joejoejeo

join:2006-04-02
Bloomington, IN

what Comcast and the apartment complex have setup for the bulk account is that you can get 1 dta for free which the apartment would be responsible for but you can go to the service center to get a free pace rn110 which is your responsibility. and you also get digital Starter as part of the agreement for free.

what i did was i upgraded to digital preferred and got hddvr which right now i have a Motorola DCX3501M which Comcast calls Motorola RNG200N. but i want to upgrade to x1 dvr

gar187er has anybody on your bulk accounts got x1 dvr and how did they do it if they did?



gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

you just need to call comcast just as you did to get yout current DVR. if calling doesnt work, go to your local office.

your apartment complex people have nothing to do with this, seeing as you have a billable account with comcast.
--
I'm better than you!


joejoejeo

join:2006-04-02
Bloomington, IN

yes that is what i am saying but do i need double or triple play on the account and how do i get it with my appartment complex playing for some of my cable service


joejoejeo

join:2006-04-02
Bloomington, IN
reply to joejoejeo

gar187er has anybody that has an account linked to any of your double play goten x1 and how do


joejoejeo

join:2006-04-02
Bloomington, IN

now they are telling that i need to go to my property manager but i already have and they told me they don't deal with the boxes


joejoejeo

join:2006-04-02
Bloomington, IN

1 edit

could i get double or triple play with x1 and then downgrade and keep x1 dvr


theisonews

join:2013-09-19
Miami, FL

i was thinking the same thing


perryjp20

join:2008-09-04
Bloomington, IN
reply to joejoejeo

Trust Me...You DON"T want one...


joejoejeo

join:2006-04-02
Bloomington, IN

i do want the x1 dvr i know it has bugs but i want to have a dvr with an hd 16x9 guide and not a 4x3 guide. I have the motorola DCX3501M/RNG200N which iGuide A30 on it which is a 4x3 guide


joejoejeo

join:2006-04-02
Bloomington, IN
reply to joejoejeo

What i am trying to do to get x1 dvr is to setup a dvr installtion and request the pace XG1 or the Pace PCRNG210N DVR i will see if this works for me to get n x1 dvr


joejoejeo

join:2006-04-02
Bloomington, IN

So they told that I would get the box I wanted and that the appointment and tech notes they put in are very detailed to get the tech and other people working on my appointment what I want and can provide me with it.

The appointment is on the 8th between 2 and 4 pm.