US Cable Support → Cox HSI > [LA] New speeds in the New Orleans area!!!

Re: [LA] New speeds in the New Orleans area!!!

I've tried rebooting each night since the update just incase and still no go.

I have a Cisco DPC-3010 and am getting 8 bonded down, and 3 bonded up

Router is an 5th-gen Airport Extreme, but I tried a speedtest straight into the modem and got the same speeds

With that hardware, you should be seeing the upgrade for sure.

Try sending a PM to LAHSIHelp »/profile/1743512 .
Include your modem's MAC (HFC MAC ID) address so they can find you on the network. They're pretty good about fixing config issues here.

Do NOT post your MAC address publicly.

Please PM me your Cable Modem MAC address and physical home address and I will check on this for you. Also send me some speedtest results you are getting.

Your Speed Result:
Download Speed: 32647 kbps (4080.9 KB/sec transfer rate)
Upload Speed: 21369 kbps (2671.1 KB/sec transfer rate)

Preferred after speedboost and bonding.

Can you all post some speed results for the New Orleans area?

Here are the new COX HSI speeds for the New Orleans metro area.
Product Download Upload Download w/PB Upload w/PB
Starter 1M 384K N/A N/A
Essential 5M 1M N/A N/A
Preferred 25M 5M 31M 6M
Premier 50M 10M 63M 13M
Ultimate 150M 20M 188M 25M

I'm on premier. It's been pretty solid since the upgrade.

Premier 70065..I *think* I'm on KN106 but can't recall all that well.