| [Equipment] Remotely access the 1704 router I have referenced the below instructions found in another post; however it appears the router needs the current user password to be able to setup or change the account. I don't see this in the documentation. Any help is greatly appreciated; tech support via phone was no help.
Instructions to remotely access the 1704 router:
•Go to the 1704 router interface (»192.168.254.254) and go to Management->Access Control in order to setup a new username/password for remote access
•In a web browser, go to »xxx.xxx.xxx.xxx:50580 (the X's being the WAN IP the router is pulling)
•Use the username and password you just setup for remote access
Justin
Senior Technical Specialist
Broadband Tier II |
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 sashwaPremium,Mod
join:2001-01-29
Alcatraz
kudos:15 | Just an FYI from where the above came from:
»Re: Remote connect to SagemCOM F@ST 1704 wireless dsl router ?? |
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| Thanks for the reply |
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| Windstream. You around? Any help would be appreciated. |
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iowaboyPremium
join:2004-02-28
Fairfield, IA | I'll pm you the needed information. |
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| Thanks for the pm...sent you one back. Still stuck on the "user" account. I know the admin account. |
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| reply to zoned98
Does windstream still monitor the forums? |
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 WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38 | Hello, we apologize that there has been no reply. We do not see PM with other members. So you have tried doing the Management, Access Control and setting your own un/pw? Please clarify what is not working and what has been tried.
Thanks,
Patricia
Support Specialist II
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We're here to help! wci.broadbandhelp@windstream.com |
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| I can authenticate to the device using the admin account and have set a new password for admin. However i want to setup remote acceess to the router so it can be configured remotely. I followed instructions from a different windstream post (referenced above) indicating the "user" account needs to be setup. This is where I need help. |
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WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38 | Please call in so we can help you with this. Since it is not working and passwords etc... cannot be given out to just anybody.We will need you to be an authorized person on the account. When you call tech support please ask to talk to a Tier II technician and our department will be able to guide you.
Thanks,
Patricia
Support Specialist II
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We're here to help! wci.broadbandhelp@windstream.com |
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