| [connectivity] No internet access Hi,
It started about 2 days ago that I have to reboot or power cycle the gateway periodically in order to have internet access. The strange thing is that the DSL and Internet lights are on as though everything is fine when that is not always the case.
Thank you! |
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 tschmidtPremium,MVM
join:2000-11-12
Milford, NH
kudos:8
 ·G4 Communications
·Fairpoint Commun..
 ·Hollis Hosting
| Do you have to physically power cycle to modem or does it still respond to remote access? If it stops responding remotely sounds like fw crash. From your post sounds line it is still accessible from PCs on your LAN.
If you can still access the modem take a look at logs/stats and see of you can determine where the connection is failing, PPPoE session or DSL sync.
/tom |
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| Hi,
I can still access the modem I just don't have internet access even though the DSL and Internet lights are on. |
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 aefstoggaflmOpen Source FanPremium
join:2002-03-04
Bethlehem, PA
kudos:2
·Verizon Online DSL
| #1 What is the brand and model of this DSL modem?
#2 What is your OS and Version? For example Windows XP.
#3 You do or do not have a RJ-45 WAN port router connected to the DSL modem?
b) If so, what is the brand and model of the RJ-45 WAN port router?
--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact. |
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| 1 Actiontec GT784WNV
2 Windows 7 Ultimate 32 bit
3 I just use the Actiontec since its all-in-one |
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aefstoggaflmOpen Source FanPremium
join:2002-03-04
Bethlehem, PA
kudos:2 Reviews:
·Verizon Online DSL
| reply to joaquinrobles
Ok.
#1 Go to the LAN IP of the router.
#2 Log-in as need be.
#3 In the router go to Status -> WAN
#4 In the Broadband Status is where the Transceiver Statistics are.
#5 For logs, there are different logs. I am not sure of what logs that the user who is helping needs, but the logs are at Utilities.
a) They are: Web Activity, System and Firewall.
b) Between the types of logs, I would think System Log.
--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact. |
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| Transceiver Statistics:
PPP Type: PPPoE
LCP State: UP
IPCP State: UP
Authentication Failures: 0
Session Time: 1 Days, 2H:23M:12S
Packets Sent: 3032542
Packets Received: 5292495
Broadband Status
Broadband Parameter Status
VPI: 0
VCI: 35
Broadband Mode Setting: ADSL2+
Broadband Negotiated Mode: ADSL2+
Connection Status: CONNECTED
Downstream Speed: 6695 Kbps
Upstream Speed: 860 Kbps
Retrains: 0
Retrain Timer: 1 Days, 2H:23M:14S
ATM QoS class: UBR
Near End CRC Errors Interleave: 2377
Near End CRC Errors Fastpath : N/A
Far End CRC Errors Interleave : 0
Far End CRC Errors Fastpath : N/A
30 Minute Near End CRC Interleave : 5758
30 Minute Near End CRC Fastpath : N/A
30 Minute Far End CRC Interleave : 0
30 Minute Far End CRC Fastpath : N/A
Near End RS FEC Interleave : 0
Near End RS FEC Fastpath : N/A
Far End RS FEC Interleave : 0
Far End RS FEC Fastpath : N/A
30 Minute Near End FEC Interleave : 118861640
30 Minute Near End FEC Fastpath : N/A
30 Minute Far End FEC Interleave : 187
30 Minute Far End FEC Fastpath : N/A
30 Minute Discarded Packets Downstream : 0
30 Minute Discarded Packets Upstream : 0
SNR Downstream : 5 dB
SNR Upstream : 11 dB
Attenuation Downstream : 49 dB
Attenuation Upstream : 26 dB
Power Downstream 19.7 dBm
Power Upstream 12.3 dBm
System Log:
DATE TIME SYSTEM ACTION
01/01/1970 12:00:20 AM kernel Netfilter messages via NETLINK v0.30.
01/01/1970 12:00:22 AM kernel monitor task is initialized pid= 245
01/01/1970 12:00:23 AM kernel device wl0 left promiscuous mode
01/01/1970 12:00:23 AM kernel br0: port 5(wl0) entering disabled state
01/01/1970 12:00:24 AM kernel eth0 Link UP 100 mbps full duplex
01/01/1970 12:00:24 AM kernel br0: topology change detected, propagating
01/01/1970 12:00:24 AM kernel br0: port 1(eth0) entering forwarding state
01/01/1970 12:00:24 AM kernel device wl0 entered promiscuous mode
01/01/1970 12:00:24 AM kernel br0: topology change detected, propagating
01/01/1970 12:00:24 AM kernel br0: port 5(wl0) entering forwarding state
01/01/1970 12:00:25 AM kernel BOARD_IOCTL_SET_SES_LED sesLed_ctrl action=0x0
01/01/1970 12:00:26 AM kernel wl0.1 (): not using net_device_ops yet
01/01/1970 12:00:26 AM kernel wl0.2 (): not using net_device_ops yet
01/01/1970 12:00:26 AM kernel wl0.3 (): not using net_device_ops yet
01/01/1970 12:00:26 AM kernel br0: port 5(wl0) entering disabled state
01/01/1970 12:00:26 AM syslog (category:WMM) WMM is enabled, WMM Power Save is disabled
01/01/1970 12:00:27 AM kernel device wl0 left promiscuous mode
01/01/1970 12:00:27 AM kernel br0: port 5(wl0) entering disabled state
01/01/1970 12:00:27 AM kernel device wl0 entered promiscuous mode
01/01/1970 12:00:27 AM kernel br0: topology change detected, propagating
01/01/1970 12:00:27 AM kernel br0: port 5(wl0) entering forwarding state
01/01/1970 12:00:29 AM kernel Line 0: ADSL G.992 started
01/01/1970 12:00:34 AM kernel Line 0: ADSL G.992 channel analysis
01/01/1970 12:00:35 AM kernel device wl0 left promiscuous mode
01/01/1970 12:00:35 AM kernel br0: port 5(wl0) entering disabled state
01/01/1970 12:00:35 AM kernel device wl0 entered promiscuous mode
01/01/1970 12:00:35 AM kernel br0: topology change detected, propagating
01/01/1970 12:00:35 AM kernel br0: port 5(wl0) entering forwarding state
01/01/1970 12:00:36 AM kernel BOARD_IOCTL_SET_SES_LED sesLed_ctrl action=0x0
01/01/1970 12:00:36 AM kernel br0: port 5(wl0) entering disabled state
01/01/1970 12:00:36 AM syslog (category:WMM) WMM is enabled, WMM Power Save is disabled
01/01/1970 12:00:37 AM kernel device wl0 left promiscuous mode
01/01/1970 12:00:37 AM kernel br0: port 5(wl0) entering disabled state
01/01/1970 12:00:37 AM kernel device wl0 entered promiscuous mode
01/01/1970 12:00:37 AM kernel br0: topology change detected, propagating
01/01/1970 12:00:37 AM kernel br0: port 5(wl0) entering forwarding state
01/01/1970 12:00:38 AM kernel Line 0: ADSL G.992 message exchange
01/01/1970 12:00:39 AM kernel Line 0: ADSL link down
01/01/1970 12:00:40 AM kernel Line 0: xDSL G.994 training
01/01/1970 12:00:42 AM syslog RENEW IP 192.168.1.111
01/01/1970 12:00:51 AM kernel Line 0: ADSL G.992 started
01/01/1970 12:00:55 AM kernel Line 0: ADSL G.992 channel analysis
01/01/1970 12:01:00 AM kernel Line 0: ADSL G.992 message exchange
01/01/1970 12:01:00 AM kernel Line 0: ADSL link up, Bearer 0, us=860, ds=6695
01/01/1970 12:01:00 AM kernel bcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
01/01/1970 12:01:01 AM kernel bcmxtmrt: MAC address: f8 e4 fb d9 29 12
01/01/1970 12:01:01 AM kernel [DoCreateDeviceReq.2603]: register_netdev
01/01/1970 12:01:01 AM kernel [DoCreateDeviceReq.2605]: register_netdev done
01/01/1970 12:01:01 AM kernel XTM Init: 400 tx BDs at 0xa2e20000
01/01/1970 12:01:01 AM kernel bcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=6695000
01/01/1970 12:01:01 AM kernel device atm0 entered promiscuous mode
01/01/1970 12:01:01 AM kernel br0: topology change detected, propagating
01/01/1970 12:01:01 AM kernel br0: port 6(atm0) entering forwarding state
01/01/1970 12:01:01 AM syslog pppd 2.4.1 started by admin, uid 0
01/01/1970 12:01:01 AM syslog PPP: Start to connect ...
01/01/1970 12:01:02 AM syslog PPP server detected.
01/01/1970 12:01:02 AM syslog PPP session established.
01/01/1970 12:01:02 AM kernel netdev path : ppp0 -> atm0
01/01/1970 12:01:02 AM syslog PPP LCP UP.
01/01/1970 12:01:03 AM syslog Received valid IP address from server. Connection UP.
01/01/1970 12:01:11 AM kernel XTM Init: 400 tx BDs at 0xa2ec2000
01/01/1970 12:01:11 AM kernel XTM Init: 400 tx BDs at 0xa2eb8000
01/01/1970 12:01:11 AM kernel XTM Init: 400 tx BDs at 0xa2eca000
01/01/1970 12:01:11 AM kernel XTM Init: 400 tx BDs at 0xa2ecc000
01/01/1970 12:01:19 AM kernel dhcpd uses obsolete (PF_INET,SOCK_PACKET)
09/24/2013 10:23:29 AM syslog RENEW IP 192.168.1.113
09/24/2013 10:30:37 AM syslog RENEW IP 192.168.1.114
09/24/2013 10:37:29 AM syslog RELEASE IP (^Mü^TÌ^F
09/24/2013 11:22:19 AM -- MARK --
09/24/2013 12:22:20 PM -- MARK --
09/24/2013 01:22:20 PM -- MARK --
09/24/2013 02:22:20 PM -- MARK --
09/24/2013 03:22:20 PM -- MARK --
09/24/2013 04:05:53 PM syslog RENEW IP 192.168.1.113
09/24/2013 04:22:19 PM -- MARK --
09/24/2013 05:14:27 PM syslog RENEW IP 192.168.1.113
09/24/2013 05:22:19 PM -- MARK --
09/24/2013 06:12:13 PM syslog RENEW IP 192.168.1.113
09/24/2013 06:14:35 PM syslog RENEW IP 192.168.1.113
09/24/2013 06:22:19 PM -- MARK --
09/24/2013 06:51:58 PM syslog RENEW IP 192.168.1.113
09/24/2013 07:22:20 PM -- MARK --
09/24/2013 07:32:24 PM syslog RENEW IP 192.168.1.113
09/24/2013 07:38:09 PM syslog RENEW IP 192.168.1.113
09/24/2013 07:43:56 PM syslog RENEW IP 192.168.1.113
09/24/2013 07:53:46 PM syslog RENEW IP 192.168.1.113
09/24/2013 08:22:20 PM -- MARK --
09/24/2013 09:22:19 PM -- MARK --
09/24/2013 10:22:19 PM -- MARK --
09/24/2013 10:25:46 PM syslog RENEW IP 192.168.1.113
09/24/2013 10:26:59 PM syslog RENEW IP 192.168.1.113
09/24/2013 11:22:19 PM -- MARK --
09/25/2013 12:04:59 AM syslog RENEW IP 192.168.1.114
09/25/2013 12:22:19 AM -- MARK --
09/25/2013 01:22:19 AM -- MARK --
09/25/2013 02:22:19 AM -- MARK --
09/25/2013 03:22:19 AM -- MARK --
09/25/2013 04:22:19 AM -- MARK --
09/25/2013 05:22:19 AM -- MARK --
09/25/2013 06:22:19 AM -- MARK --
09/25/2013 07:22:19 AM -- MARK --
09/25/2013 08:22:19 AM -- MARK --
09/25/2013 09:22:18 AM -- MARK --
09/25/2013 09:27:32 AM syslog RENEW IP 192.168.1.114
09/25/2013 09:34:05 AM syslog RENEW IP 192.168.1.111
09/25/2013 10:22:19 AM -- MARK --
09/25/2013 11:22:19 AM -- MARK --
09/25/2013 12:22:19 PM -- MARK -- |
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