O Canada! → Canadian → Cogeco > Low Upload, 1.5Mb/s - On Turbo 30 - St. Catharines

Low Upload, 1.5Mb/s - On Turbo 30 - St. Catharines

»www.speedtest.net/result/2976845408.png
»www.speedtest.net/result/2976855987.png

»i.imgur.com/2HqcZFh.png

I was having trouble uploading some pictures, so I did a speed test. Reset the modem after calling in, and then was put on hold for 1 hour, after which I hung up.

Problem still persists, with or without router. Suggestions?

--> I haven't downloaded, or uploaded anything extreme in the past 4 weeks. I'm like 1/9th of my bandwidth cap. I don't know why I would be getting throttled if that was the case.

Hello Ink,

Sorry to hear you're having issues. I'd be happy to investigate, can you PM me your Modem MAC?

I've had a weird upload issue as well on Turbo 30, in Oakville.

The issue is there with or without router, and what happens is...the upload speed slows down to a crawl, making even browsing difficult.

When doing a speed test, if everything is normal, I get the usual 30 down 10 up.

When the issue is there, I get down at 30...but upload gets stuck at "connecting" on any server on speedtest.net and does not even start. Uploading something to Facebook for example just doesn't even finish.

I called in the other day, reset the modem...it was ok, but the issue (whatever it is) appears intermittent.