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Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
reply to Droid

Re: [INTERNET] Show us what you've got.

said by Droid:

Burlington & Ferguson area

In Hamilton? You should be getting higher upload I think. Try removing the power cord (and battery if you have our phone service), leave it for 30 seconds and plug it back in.


Droid

join:2013-09-20
Hamilton, ON

Yes Hamilton, I'll try that later & repost the results.



Droid

join:2013-09-20
Hamilton, ON
reply to Cogeco_Aaron

After unplugging the modem




Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6

PM me your Modem MAC and I can take a look. I'm not back into the office until Monday though.



Droid

join:2013-09-20
Hamilton, ON

IM won't let me respond even after verification...

Sorry about that, I guess that is the router's MAC.

I live at 162 Burlington St E

Thanks again,
Droid~



Droid

join:2013-09-20
Hamilton, ON
reply to Cogeco_Aaron

After un-plugging the modem & battery...hmmm


Droid

join:2013-09-20
Hamilton, ON


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After two visits by a tech...no upload difference


Keaters
Premium
join:2007-07-25
Chatham, ON
kudos:1

You should get you connection looked at since Hamilton has seen the upgrades and you should be either be getting 4Mbps for the upload or 10Mbps. I would call Cogeco on this.



Droid

join:2013-09-20
Hamilton, ON

said by Keaters:

You should get you connection looked at since Hamilton has seen the upgrades and you should be either be getting 4Mbps for the upload or 10Mbps. I would call Cogeco on this.

I will get them here again, I couldn't be here the other two visits because of work but I'll make sure I am next time. Ultimate 30 is the package we are on & I know it should be a faster u/l than what I'm getting.