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[DSL] Getting Start DSL - Questions about wiring install

I am getting Start Standard DSL installed (15/1). I don't have a demarc inside my house. Its outside and just two posts without a test jack. One wire comes into the basement from outside and goes through the wall upstairs and all jacks are daisy chained. I don't have a bell phone line.

Is it my responsibility to wire a jack to where I want it or is this part of the $50 dollar install?. I was going to cut that line coming in and run my jack to the computer area in the basement. Basically, the installer can just put the filter where I cut it and hook my jack to the dsl modem part. Or do I just leave everything as its part of install?

Thanks

On your installation date you will have 2 techs, one will be from Bell to do all the outside work and the second tech will be from a 3rd party to do the inside work.

The Bell tech will be doing all the outside work up to the demarc, which he should be replacing with a new NID which will include a test jack.

The second tech will be doing all the inside work which will include installing a POTS splitter where the wire enters the house and he should install a new line and jack to where the modem is going to be placed.
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division.

Thank-you for your reply. So if I pre-run a new wire and jack to what I want will probably help the installer out?

The installer will do a home run jack within reason (ie they won't fish cables), but if you have the means to run your own cable that will certainly help ensure you get exactly what you want.

Thanks for your reply. I already know where I would like the DSL filter and line so I will do the work to what I want to make it easy.

Hi, I have currently DSL (and Bell POTS). My DSL modem is connected on one of the existing phone jacks, upstairs near the computer. If I switch the VDSL (FTTN) can I use the same jack or a new cable should be routed ? I also read that START installs the service on the second pair, so if I want later to cancel my POTS will not be any other charge. Does this also mean that I can have (for a short period) both my existing ADSL and the new VDSL active ? I don't want to have any interruptions so if this is the case I want to cancel my current provider a few weeks later when I'm sure the new connection works.

If you install it on the second pair (and your have an available pair to that jack) then you should be fine. Yes, you can also overlap - ie our service will be completely separate from your existing ADSL service. And also yes to the cancellation of POTS down the road, that's the reason we like using the second pair so that any changes to your phone line, or other devices in the home, etc, won't impact the FTTN service. Thanks and have a great night.

Make sure you get the Telecon tech to do it properly (install a PTSP and double jack), even though it's a dry loop. And get him to install the modem WHERE YOU WANT IT, not where it's convenient for him so he can be out of there quickly.

Just this past week I was at two residences where the Telecon tech did absolutely nothing (he just tagged the dry loop at the distribution block), he didn't install a POTS splitter, didn't put the modem on a spare pair with a double jack, and assumed their DSL service was going to be on the first pair, which it wasn't, so nothing worked.

Then there are the techs who totally botch the wiring and blame it on Bell's end for it not working.. it's unbelievable sometimes.

An example of Telecons fine work. (this was today)

What SmartRG model is that?

It's DSL gateway modem, didn't know you could find those outside of ISPs.

My 15/1 new install stats. How does this look? .

Mode: ADSL2+
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 22.6 10.0
Attenuation (dB): 8.5 4.3
Output Power (dBm): 12.3 12.2
Attainable Rate (Kbps): 28332 1185
Rate (Kbps): 17983 1085

In preparation for install I checked my jacks. There is a jack in every room. There are 3 pair (6 wires). The phone cable goes around and one pair is connected to the jack. However from what I see the other two pairs are cut and left unconnected ( the cable is cut at the jack, the pair in use is connected with both sides but the other 2 are left cut in the air). I think for the second pair to work I need to go on every jack and connect the wires. On the room where I want the modem will connect the second pair to a second jack.
I just want to double check, because in one room there is a big and heavy furniture piece covering one jack, will have to do some work to move it to access that jack and connect the wires on the unused pairs to get the connection working on the second floor. I don't want an outside cable and drilling if the existing one can be used, and also I want to keep the existing phone on a separate pair.

From my install experience, they will do the path of less resistance. My wiring does not have a point inside to access. It comes from outside in through a wall. Daisy chain of jacks. Bell guy took one look and just hooked the second pair outside. I made sure the second pair in every jack was connected to bring it to where I wanted. He didn't put a new NID. Just connected to existing posts outside. I told him I wanted my inside on my second pair and he had no issue connecting it outside. He was nice and checked the inside jack for signal before leaving. Neither Bell or Telecon wanted to touch the wiring as it would be much work.

What I am saying is do as much work as possible to wire what you want. If you want it to a specific jack, go around and connect the second pair wires and test it from one end to the other. If it works from the outside in to the jack you want, it will be fine. My phone is on the other pair without issue.

Thanks. Like what I thought, better do the work yourself.