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gunnergoz

join:2013-09-25

[CA] Cox Ultimate in El Cajon getting 30/7 MBPS average?

I pay for ultimate but most days am lucky to get 30 MBPS down and 5-7 up. I thought I was paying for 50. Anyone else getting similar speeds? Cox tells me the connection is fine, but I wonder...



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

30MBPS is 240mbps
5-7MBPS is 40 to 56mbps
so you're getting what you're paying for.
--
Despises any post with strings.


gunnergoz

join:2013-09-25

Perhaps a misunderstanding? My test now just gave me 23Mbps. Cox Ultimate advertises 50Mbps. Yesterday the Cox tech came by and discovered that their local cable box on the street was only delivering 4 of 8 channels to my modem. They are supposed to fix it next week. Thanks for your reply.



Anonguy

@cox.net

said by gunnergoz:

Perhaps a misunderstanding?

Is terms of broadband speed a capital B is completely different than a Lowercase b.

A Capital B is 8x faster than a lower case 1.

Cox measures their speeds in Mbps.

gunnergoz

join:2013-09-25

Thank you for your comment.
A second Cox technician - a more thorough one - came and discovered the problem was in the cabling in my building. Once replaced, my speeds are now 53/6 Mbps on average, so I'm happy to again get what I paid for.