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HayRob
@btcentralplus.com

HayRob

Anon

Netgear Router DGN2200v3 blocks wireless scan to email

Hi All,

I have the router as stated above, however it automatically blocks my scan to email function on my printer. Wireless printing is not affected. I know it to be the routers doing for the following reasons -

Before we moved premises and were using a different wireless router, scan to email worked seamlessly and the problem coincided with the change of router
A printer engineer has come out to confirm there is no fault with the printer
Scan to email works for the first 2 mins of the router being active, before something kicks in and blocks it

Netgear support won't help, I wonder if anyone can assist?

Many Thanks

HayRob