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dlleno

join:2013-09-26

[CenturyTel] cant set up port forwarding: ActionTec Q1000

Hi,

I've joined to see if anyone has any insights into configuring Port Forwarding on the Actiontec q1000. The motions themselves are simple; there are many resources out there explaining and showing the steps: put in a starting port, an ending port, a protocol ,and an IP address and hit "apply".

my issue is that when I go through these motions, the router does not accept the changes. When I hit "apply", the modem gives me the "please wait" message and then when the web page comes back, there are no entries defined in the list.

My Q1000 setup is pretty basic, i.e. I've set up a non-default IP and DHCP ranges and turned off Wireless is all (I have a Netgear N600 as a WAP, i.e. no DHCP). Other than the Port forwarding issue, all is well with the network, including wireless and wired access . FYI I'm just now starting to play with port forwarding in order to set up Directv GenieGo

thanks for any insights. yes I've reset the modem to factory defaults and re setup everything. CenturyLink and Actiontec are both manifestly worthless support resources.


brad152

join:2006-07-27
Phoenix, AZ
Reviews:
·CenturyLink

My Q2000 used to do that, i had to either Safari (Mac) or Internet Explorer in compatibility mode in Windows for it to accept any changes.

It's due to the modem being so old, it does not know how to handle other browsers. Try that and i'll most likely work.


dlleno

join:2013-09-26

you da man brad152 that did the trick; compatibility mode had just not triggered any neurons til I read your post, but it all makes sense now. funny - no other configs posed any problem, including DHCP reservations, so that just didn't occur to me. thanks again