Oh that's for sure, Rogers customers in Greely are unaffected, confirmed with more than enough neighbours. This issue is NOT affecting Rogers cable customers in my neighbourhood.
I thought RF Signal issues would affect rogers as well as TSI???
My parents are on rogers cable in Greely and for sure have had no issues at all?!?
Teksavvy outage reports are not nearly geographically isolated enough to make any use of. This outage listing represents an area that covers 50,000-100,000 accounts, but there are likely fewer than 1,000 actual account outages.
This is why I always ask for first three characters of postal code. I don't know why Teksavvy doesn't post that info themselves, it would certainly look better on them, and help their customers more. Maybe Rogers won't let them.... -- electronicsguru.ca
I thought RF Signal issues would affect rogers as well as TSI???
My parents are on rogers cable in Greely and for sure have had no issues at all?!?
Teksavvy outage reports are not nearly geographically isolated enough to make any use of. This outage listing represents an area that covers 50,000-100,000 accounts, but there are likely fewer than 1,000 actual account outages.
This is why I always ask for first three characters of postal code. I don't know why Teksavvy doesn't post that info themselves, it would certainly look better on them, and help their customers more. Maybe Rogers won't let them....
I hope that's not the case. It would narrow it down. Make it less bad.
K1T has been down since last night around 11:00pm.
Thanks paul_ottawa, but please also say in what way
Specifically, I think there are actually 3-4 significant categories. No RF at all (Send or DS blinks, or 1 light blinking on DCM425), no upstream (Recieve or US blinks, or 2 lights blinking on DCM425), HFC DHCP issue (online blinks, or three lights blinking on DCM425), and Customer DHCP (all lights show good, but customer gets no IP address or self assigned IP address). That said, just saying RF or DHCP is probably good enough -- electronicsguru.ca
I thought RF Signal issues would affect rogers as well as TSI???
My parents are on rogers cable in Greely and for sure have had no issues at all?!?
Teksavvy outage reports are not nearly geographically isolated enough to make any use of. This outage listing represents an area that covers 50,000-100,000 accounts, but there are likely fewer than 1,000 actual account outages.
This is why I always ask for first three characters of postal code. I don't know why Teksavvy doesn't post that info themselves, it would certainly look better on them, and help their customers more. Maybe Rogers won't let them....
no doubt but there have been many mentions of the greely and manotick area's south of Ottawa. Combined population is probably .... 5000.
Almost certainly all served from one or two heads.
no doubt but there have been many mentions of the greely and manotick area's south of Ottawa. Combined population is probably .... 5000.
Almost certainly all served from one or two heads.
Kind of depends on your definition of a head end, I think. More importantly though, it could easily be 3+ nodes, and it would probably be a node level problem.
That said, it would be very interesting to find proof of different service levels for TPIA vs. Rogers customers. For example, there were hints of Scarborough node congestion issues a year ago that seemed to be TPIA specific... Never proven, I don't think. -- electronicsguru.ca
Blinking online and blinking US are two very different problems. They do sometimes come together though, when Rogers is actively messing with things.
I don't know Greely, obviously, but checking the maps for K4P and K4M... Well, are customers with issues tending to be on the west edge of the K4P area? It would be interesting to narrow it down some. -- electronicsguru.ca
]Im not on the west edge of k4p, in right smack in the middle.
Thanks. But, do you have DHCP or RF? DHCP problems are generally company specific. RF problems are generally either customer specific or else everybody on the node. -- electronicsguru.ca
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