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Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:15
reply to paul_ottawa

Re: [Outages] Outage Report Cable/DSL 09/27 Morning update

said by paul_ottawa:

K1T has been down since last night around 11:00pm.

Thanks paul_ottawa, but please also say in what way

Specifically, I think there are actually 3-4 significant categories. No RF at all (Send or DS blinks, or 1 light blinking on DCM425), no upstream (Recieve or US blinks, or 2 lights blinking on DCM425), HFC DHCP issue (online blinks, or three lights blinking on DCM425), and Customer DHCP (all lights show good, but customer gets no IP address or self assigned IP address). That said, just saying RF or DHCP is probably good enough
--
electronicsguru.ca

SimonJB

join:2004-11-19
Manotick, ON

2 edits

K4M with a DCM475

Started Thurs with a blinking "Online" light :

»www.youtube.com/watch?v=ZY4kAzcyCWg

Now it's a blinking "US" light.


aplus

@ibm.com

K4P - Customer DHCP. Lights all look good, but DHCP fails to assign a valid IP.



Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:15
reply to SimonJB

Love the video

Blinking online and blinking US are two very different problems. They do sometimes come together though, when Rogers is actively messing with things.

I don't know Greely, obviously, but checking the maps for K4P and K4M... Well, are customers with issues tending to be on the west edge of the K4P area? It would be interesting to narrow it down some.
--
electronicsguru.ca



Sanjay17

@206.47.136.x

L1V - Customer DHCP. Lights all look good, but DHCP fails to assign a valid IP



aplus

@ibm.com
reply to Teddy Boom

Im not on the west edge of k4p, in right smack in the middle.



Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:15

said by [aplus :

]Im not on the west edge of k4p, in right smack in the middle.

Thanks. But, do you have DHCP or RF? DHCP problems are generally company specific. RF problems are generally either customer specific or else everybody on the node.
--
electronicsguru.ca


alanh

@nrc.ca
reply to SimonJB

My area is K4M. Currently at work. My recollection is that yesterday morning I had:

Power, DS, US > green
Link > blue

Online > flashing green


paul_ottawa

join:2012-11-10
Ottawa
reply to Teddy Boom



Modem lights look good, no IP. Modem homepage says its stuck on step 3 of 5 (DCM476)



Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:15

I must not be remembering right, but I feel like saying step 3 of 5 isn't consistent with all lights being good... Maybe I need to go back to bed :P

(I definitely judge from the lights, and not the steps, so....)
--
electronicsguru.ca


paul_ottawa

join:2012-11-10
Ottawa

I'll have another look when I'm home - but the start up pattern and final light pattern definitely looked 'familiar'.



PlatooN

join:2007-02-13
Kitchener, ON
reply to Teddy Boom

parents on rogers with no issues would be on the top left section (north west corner) near manotick station rd and mitch owens road.

note determined using this map
»www.canadapost.ca/cpc2/addrm/hh/···on06.pdf