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uniqs
1206
pb2k
join:2005-05-30
Calgary, AB

pb2k

Member

[Phone] Massive shaw phone outage?

I've had a (cellphone) call from 2 friends (Calgary) and one client (in Edmonton, on a T1 FFS) in the last hour. What the heck is going on? All the numbers on the T1 are getting a disconnected message instead of forwarding to the backup POTS line.

sofawall
@sourcecable.ca

sofawall

Anon

Shaw phones in primarily the Calgary and Hamilton area are having issues right now. Typically you'll get a message saying "This number is not available or not in service" or something similar. They've got an alert in the support area on their website.

jed
Premium Member
join:2001-07-06
Alberta, Can

jed to pb2k

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Just tried calling out, no dial tone on Home Phone. Checked the modem and link light is not lit. Rebooted it anyways, nothing.

kevinds
Premium Member
join:2003-05-01
Calgary, AB

kevinds to pb2k

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to pb2k
Shaw had a massive phone outage today, I didn't know it extended to their T1 lines too though

Shaw_Alex
Official Shaw Rep
join:2010-12-16

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There was a phone issue that affected mostly Alberta and Hamilton customers on Saturday. It was resolved around 6pm PST, and if anyone continues to experience issues please contact our customer support as soon as possible.

We posted on the community at »community.shaw.ca/thread/9059

Cheers