dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1106
share rss forum feed

pb2k

join:2005-05-30
Calgary, AB
kudos:1

[Phone] Massive shaw phone outage?

I've had a (cellphone) call from 2 friends (Calgary) and one client (in Edmonton, on a T1 FFS) in the last hour. What the heck is going on? All the numbers on the T1 are getting a disconnected message instead of forwarding to the backup POTS line.


sofawall

@sourcecable.ca
Shaw phones in primarily the Calgary and Hamilton area are having issues right now. Typically you'll get a message saying "This number is not available or not in service" or something similar. They've got an alert in the support area on their website.


jed
Premium
join:2001-07-06
Alberta, Can
kudos:1
reply to pb2k
Just tried calling out, no dial tone on Home Phone. Checked the modem and link light is not lit. Rebooted it anyways, nothing.

kevinds
Premium
join:2003-05-01
Calgary, AB
kudos:3
reply to pb2k
Shaw had a massive phone outage today, I didn't know it extended to their T1 lines too though
--
Yes, I am not employed and looking for IT work. Have passport, will travel.


Shaw_Alex
Official Shaw Rep

join:2010-12-16
kudos:1
reply to pb2k
There was a phone issue that affected mostly Alberta and Hamilton customers on Saturday. It was resolved around 6pm PST, and if anyone continues to experience issues please contact our customer support as soon as possible.

We posted on the community at »community.shaw.ca/thread/9059

Cheers