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ottawa folks

Has anyone had a hard time ordering fibe tv through a bell store? Did an install today and nothing was correct in the system was just curious as to whether this has happened to others?

Also for those folks living in orleans at least 2 opis are now full, if you've been told you were fibe ready in the past and have tried to order recently only to find out you can't now thats probably why.

Just a public service announcement from your local tech...
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My opinions are my own and do not represent the opinions or wishes of BCE or any of it's subsidiaries.

but you have work around s dont you ? pair bonding is an option. if the client only has one tv and doesnt plan on recording much on the pvr the bandwidth requirement is much lower. i guess the capacity issue is good and bad. the service rocks and is gaining traction, but bad that bell cant meet the demand.

Theres no work around for a full opi, pair bonding needs 2 7330 slots and there are none left. The only work around is to see if any new customers cancel when their promo discounts expire, or in avalon we are adding more this winter

you need two 7330 slots for pair bonding? I thought pair bonding was done when 7330 is not available at all

I would expect, but I dont know for sure that Bell puts hardware yesterday. Ottawa was a big roll out for Fibe tv. I cant see them not meeting the demand. I m not sure how long you have been a Bell tech but we used to tell a client that your line has aml and we cant offer you dsl. Some bean counter looked at how people were disqualified from getting the dsl service. AML added up to tens of thousands of accounts and it is now not an issue. Bell will seperate your dsl line if your in the aml situation free of charge.

I can see Bell probing more on calls because the bar has been set too high for someone that has only lets say one tv. They are turning away too much business because of the download minimum based on 4 tv capability. I see it changing.

I see it changing too but as per policy right now they're turning down customers because of it.

As for pair bonding its done on the 7330 (in Ottawa anyways, we dont have many oslams) and requires 2 separate 7330 ports

you need to know a little more how bell works before you make a comment like that. bell will drop a tpia clent in a heartbreak back to the co before losing a connection on a remote. thats the fact jack and im sure btek805 knows this. your totally wrong man. bell uses the bell wires to make the most money. tpia et bumped very often.

Or if the 7330 is still too far from the house to receive tv service

Or you responding to my comment? Tpia either leases 7330s or co slams, or both thats all I said. As far as where bell places them I have no idea but it would only make business sense if there's a tv customer and a tpia customer both wanting service and there's one spot left the tv guy is going in the remote

yes you have it right. the big money is with the tv. they will be re screening the calls and looking at the bandwidth a client requires. no need for 15 deownload if they only need for one tv. bell is all about making money..thus my comment about aml situations

Totally makes sense to me. Theyve also got some customers with 5/1 and no tv on 7330s which I dont understand why, its almost like they need to audit the accounts and see who needs what vs what they're using

Pair bonding requires two ports on the remote equipment, whether it's a Stinger or a 7330. Currently when pair bonding is used it almost always be from a field based Stinger or 7330 and not from a CO unless your loop length from the CO is less that 1.5km. At the moment pair bonding is only for Fibe TV customers or are to far to use a single pair.

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If a 3rd party ISP customer has the old 2Mbps or 6Mbps plans they can be fed from the CO as their is no obligation to have them on a Stinger or 7330, however with that being said if a 3rd party ISP customer has one of the FTTN speed tiers 7/1, 10/1, 15/1, 15/10, 25/10 and 50/10 the current tariff set by the CRTC requires them to be on a Stinger or 7330. For the 7/1, 10/1 and 15/1 tiers a CO based Stinger or 7330 could be used vs field based equipment.
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division.

you wanna talk old lets go back to the 1 meg modems. we got free high speed and nortel bought us watches for a gift to support the high speed. we got free high speed becuase nobody knew how to fix/support it. that is old school high speeed for you people bitching about a slow connection. when i started support we made sure the caller had the win95 cds in order