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trix

join:2012-06-11
Columbus, OH
Reviews:
·AT&T U-Verse

New 45/6 Install, pages seem to incompletely load.

Click for full size
Click for full size
I previously had 24/3 service, which worked quite well. I am using the same end user equipment (same laptops, same desktops) different gateway. I went from the 2wire 3801 to the NVG589. With the 2Wire I was using the DMZPlus mode, with the NVG589, I am using IP Passthrough with the exact same router , ASUS N66U.

I am noticing something odd with the internet connection. I am noticing that I will have to reload a webpage a few times before it will fully load. Examples include, only two posts showing up on Facebook, the whole feed will load if I press f5 a few times. Or if I google image search, 3 or 4 thumbnails might be available, with the others blank. A few F5s later, it looks fine.

Streaming videos will cut out randomly as well. Speed test results seem fine.

Attached are my line stats, and a quick example of a 'half loaded' website.

Could there be something wrong with my line?

WhyMe420
Premium
join:2009-04-06
kudos:1

I noticed this too on IP-Passthru mode. It was a DNS issue. I changed the DNS settings on my RT-N16 running DD-WRT to the following :-




Things have been peachy since then.

Paralel

join:2011-03-24
Michigan, US
kudos:4

Your line attenuation is low, but your S/N ratio is higher than it should be, relatively speaking. For your attenuation, I'd expect a S/N ratio of more than 20. There is noise on your line coming from somewhere, and it is dragging your max rate and your S/N ratio down.

Regarding your issue of 1/2 loading pages, WhyMe is correct. Setting the DNS entries in an external router to match the ones the Gateway is using should fix the issue. No one quite knows why this is, since with the Pace gateways, fixing the DNS issue was to set external routers to anything but the DNS entries being used by the gateway.


trix

join:2012-06-11
Columbus, OH
Reviews:
·AT&T U-Verse

Wow, well, I'll change my DNS settings on my other router. We'll see how that goes.

Interesting thoughts on the S/N ratio. My guess is (I am not sure) that I am kinda far from the VRAD. The line within the house is brand new, the tech ran a new cat5e line from the NID to the jack in the house. Unsure if my stats will cause issues. I have not tried online gaming yet


trix

join:2012-06-11
Columbus, OH
Reviews:
·AT&T U-Verse

1 edit

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Well going pretty well, but sometimes pages refuse to load. I am getting more CRC errors now on my second line too.

As for DNS, I see this entry quite a bit in the log for the Motorola Gateway.

013-09-30T11:12:12-04:00 L3 dnsmasq[408]: no responses from nameserver '99.99.99.153'
2013-09-30T11:12:15-04:00 L3 dnsmasq[408]: nameserver '99.99.99.153' is now responding
2013-09-30T11:12:41-04:00 L3 dnsmasq[408]: no responses from nameserver '99.99.99.153'
2013-09-30T11:12:52-04:00 L3 dnsmasq[408]: nameserver '99.99.99.153' is now responding
2013-09-30T11:13:51-04:00 L3 dnsmasq[408]: no responses from nameserver '99.99.99.153'
2013-09-30T11:13:51-04:00 L3 dnsmasq[408]: nameserver '99.99.99.153' is now responding

Seems odd?

Paralel

join:2011-03-24
Michigan, US
kudos:4

Switch off IPv6. The 99.99.XXX.XXX DNS servers are the IPV6 DNS servers. That's where the rest of your problem is likely coming from. IPV6 support at this point is incomplete, at best, so you are best off avoiding it for now, if you can.

With such a low number of CRCs I wouldn't be too concerned. Have there been any electrical storms in your area? Major electrical disturbances? Heavy machinery doing work on your street? Those can all be a source of a few CRCs.



houkouonchi

join:2002-07-22
Ontario, CA
reply to trix

How are ipv4 ip's 'ipv6 DNS servers'?


Paralel

join:2011-03-24
Michigan, US
kudos:4

It's part of the 6rd deployment.



houkouonchi

join:2002-07-22
Ontario, CA
Reviews:
·Verizon FiOS

said by Paralel:

It's part of the 6rd deployment.

I still don't get why you would refer to them as 'ipv6' servers when they are not ipv6.
--
300/150 mbit Bonded Verizon FiOS connection FTW!

Paralel

join:2011-03-24
Michigan, US
kudos:4

1 recommendation

Because they are part of the 6rd service. When you have IPv6 enabled, it uses those particular DNS servers, which are the 6rd DNS servers. If you have IPv6 disabled, it goes back to the typical IPv4 DNS servers for Uverse.

If you're trying to play a game of semantics, grow up. You are not contributing in any constructive way to this dialog.


trix

join:2012-06-11
Columbus, OH
Reviews:
·AT&T U-Verse

Click for full size
How accurate are the line quality tests here?

I noticed on my line monitor, an increase in packetloss on the graph. I did a line test here and reported some. The connection seems mostly fine, but I have been away.

Paralel

join:2011-03-24
Michigan, US
kudos:4

Well, if you've straightened everything else out, and still get this partial loading phenomenon, packet loss would explain what you are seeing.