| WOW_Dan...can you help? I need to get into my UltraTV gateway to change some settings, but I don't know the password. Are you able to reset them? Thanks in advance. |
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| Have you even tried to call WOW using their normal channels of support for this? |
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| Yeah...and they acted clueless as expected. No help. |
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 usa2kBlessedPremium,MVM
join:2003-01-26
Redford, MI
kudos:3 | reply to Doug90000
Re: WOW_Dan...can you help? It is free to join DSLReports.com and then WOW_Dan  can IM you (Or you him).
He can help. |
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 WOW_DanPremium
join:2011-03-24
Naperville, IL
kudos:24 | reply to Doug90000
Re: WOW_Dan...can you help? said by Doug90000 :I need to get into my UltraTV gateway to change some settings, but I don't know the password. Are you able to reset them? Thanks in advance.
I will need you to send me a private message with your account number and phone number if you'd like me to look at this. Customer service is capable of doing this though, and my response time here is not always very prompt, so customer service is usually the best way to go for these types of requests. If you'd still like me to look at it, please send me your information. Thanks.
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Dan Della Terza
WOW! Internet, Cable & Phone
CMTS Operations Engineer |
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