US Cable Support → Mediacom > [RANT] Baldwin City out again for the umpteenth time

[RANT] Baldwin City out again for the umpteenth time

The finale of Breaking Bad is on in thirty five minutes. This is the last straw MediaCon!

The unreliability of this service has become inexcusable.

It's over Mfers. I have been waiting a week to see this. I am not looking forward to watching this on my cell phone in an hour, nor do I appreciate missing the post show discussion. I am disgusted.

I don't show any area issues that would cause this. Are you still experiencing connection problems?

Internet and TV service were out from around 5:30pm until sometime after 8pm AFTER the Breaking Bad finale had started. I had to stay up to watch the replay at 11:15pm and I'll watch the post-show discussion here in a bit this morning.
Our service seems to be lost whenever I have some critical work to do for my job or I will have some much anticipated television show unavailable when it is airing.
Whether it's some irresponsible contractor(the one who buried, the one supposed to locate it accurately, or the one who digs it up) or equipment failure it has become all TOO frequent.
For what I'm paying Mediacom should have investment in more reliable equipment, including something more modern than the antique dvr that sits here constantly spinning a hard drive and burning up electricity.

I do understand your frustration with this issue. I will make sure your complaints/suggestions are addressed by the correct department. In the meantime. If you have any other questions or issues going forward, please do not hesitate to let me know.