US Cable Support → Mediacom > Customer since '94 paying crazy price for Internet

Customer since '94 paying crazy price for Internet

So I have been a Mediacom customer since 1994, currently I am paying $50/month for 3Mbps Download / 256kbps Upload, which is outrageous. New customers are paying less than 20 dollars for that same internet amount (plus more upload).

I have tried calling, but they said that they won't help me at all despite being such a long time customer of Mediacom. They told me that in order to even get a little more I'd have to pay 60 dollars. They won't give any sort of deals at all.

Sadly, Mediacom is the only available internet provider in the area I live, it would be nice if they treated long time customers like their new ones.

You must NOT have TV right with them?
Reason I ask is I do and I got a great deal on Ultra 50Mb (You could just see about 2-22 only) instead of what I have
Your only option is to contact MediacomChad and see what he can do

No TV, we have Dish since we got more bang for our buck with them. Wasn't happy with Mediacom's TV.

that makes no since. I got retention's to offer me a deal on ultra 50 after my last promo ran out.

Mystikal6700, feel free to send me an IM with your account or phone number and I will look into it from here.

We? make sure you have one name on the account. Cancel your service if they won't give you a deal. Have your roommate/spouse sign up as a new customer. Repeat every 2 years.
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I speak for myself, not my employer.

If your out of the promo just call em, ask for the retention dept, get signed up for a new two year promo, and life moves on.

I do this every two years, last time i got 30mb for the same price that i was paying for the lower tier.

Waiting for my next retention phone call maybe they can bump me to 50mb on a new deal... LOL

I'm glad I was able to get this issue resolved for you. Let me know if you have any other questions or issues.