US Telco Support → Frontier Communications > Re: [FiOS] Serious latency issues in Bothell, WA

Re: [FiOS] Serious latency issues in Bothell, WA

The Bothel FiOS office is congested.

Sound suboptimal. That said, there seems to be a separate issue related specifically to Guild Wars 2 where level3 seems to be the culprit. I saw issues with GW2 even when the connectioned seemed fine in general.

Seems like a rather unusually high amount of packetloss:

»pastebin.com/vHnZzabY

You are slightly misinterpreting the trace output. ICMP time exceeded traffic out of edge2 in Dallas is being rate-limited by the RE. 37.6% of the reply packets were not really "lost", they were never generated in the first place.
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Transparency Disclosure and Disclaimer: I am a Frontier employee posting in my own personal capacity. The opinions and positions expressed are my own and do not necessarily reflect those of Frontier.

I second this statement. Recently at night (like right now) I can't play Guild Wars 2 at all (actually I also couldn't play Secret World so it's not GW2 specific) due to the lag/delayed actions.