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MeRay

@24.114.64.x

[Outages] Outages Kitchener Waterloo- cable

Internet down since last night. Trouble shooted, no luck. Noticed some issues in other regions. Is Kitchener down as well? Eta on resolution?


Geog33

@24.114.71.x
I've been down in uptown Waterloo since at least 6am this morning


GojuKid

join:2001-01-28
Kitchener, ON
reply to MeRay
I was down yesterday morning. Came back around 11:00 AM same day. No problems since. In the N2C area.

lillypad_339

join:2008-09-24
Kitchener, ON
reply to MeRay
Breslau.... Down all day.


Billy674

@24.114.65.x
reply to MeRay
Yup I'm down here in Kitchener too since early this morning

jett

join:2003-06-28
Kitchener, ON
reply to MeRay
down since 3:09 am sept 30

south kitchener near poi


Nagilum
Premium
join:2012-08-15
Kitchener, ON
reply to MeRay
I'm in West Kitchener and I haven't had any problems at all so far this week.

tremu1ant

join:2013-09-30
n2k2nq
reply to MeRay
Downtown kitchener here... Out since this morning. And of course its the day before the BF4 beta launch and I've taken time off work to play...

Womp womp.

jett

join:2003-06-28
Kitchener, ON
rogers is trying to fuck over EA lol

i thought I was the only one crying because of my Internet being down on beta launch day

abcjak

join:2012-12-18
reply to MeRay
mine was okay as far as i know and I definitely used it during several of the time periods mentioned.


Netquest

@24.114.75.x
reply to MeRay
Anyone else in kitchener still experiencing cable Internet issues. tues @5:50am


aornoe785

@blackberry.net
Yup. Uptown Waterloo (N2J) out since yesterday morning. Got tech support and it's an RF issue - time to fix: ????

Didn't know about the Ottawa problems until this hit yesterday...reeeeeeally hoping we're not looking at a two-week Window where Rogers says "we're working initial, we promise!"

dbacsek

join:2013-10-01
Canada
What's an RF issue? Been down since Mon AM - N2H area of Kitchener


droglia

@wind.ca
reply to Netquest
Yep still completely down for me in kit


aornoe785

@blackberry.net
reply to dbacsek
RF=Radio Frequency. Essentially whatever mysterious work has been done at the distribution hub is stopping a signal from reaching/translating our modems (I think? College was a long time ago...)

Of course my neighbour with Rogers is just fine and dandy...

tremu1ant

join:2013-09-30
n2k2nq
Same, still down as of 8am.
N2H area.

dbacsek

join:2013-10-01
Canada
reply to aornoe785
Thanks for the info! I thought RF went out with the 80's! LOL

jett

join:2003-06-28
Kitchener, ON
nope.... look at your cellphone,wifi,fm,am,cable,sat,etc

lillypad_339

join:2008-09-24
Kitchener, ON
So day two in Kitchener. I've had a ticket opened atleast. There is also a global ticket as well.
Really, really hoping it's fixed by time I get home from work....but not thinking it will be.


Clesi

@24.114.75.x
reply to MeRay
Are you still down in kitchener? I've been down since Monday at 4:30am


FrostyCU

@mfcns.com
Been out this long as well. My notification got sent to me at 4:04:37 AM.

lillypad_339

join:2008-09-24
Kitchener, ON
I'm in Breslau... been out since yesterday monring at about the same time as you all..
I have opened a ticket, but have no clue when we'll be back up. They scheduled a technician to come on thursday, friday or saturday.


Rob111

@opentext.com
Also down since 3 am Monday morning in the N2H area of Kitchener. I believe I just got a ticket open, as part of that I was being asked for a tech service availability of at least 2 business days in the future, I hope that isn't when I can expect to have it fixed.


Geog33

@24.114.71.x
Still down in N2J. Opened a personal ticket and got added to the global one for KW. 40 minute wait time for tech support. She said they were being slammed today, and hopes Rogers gets their act together to solve this globally before having to do all these personal call outs


MeRay

@24.114.68.x
Day two, still down.... This is getting crazy. Hopefully soon. Though I'm hoping for some credits, you know lack of service and having to use 3G tethered to my laptop to work... It's been awesome. Can't exactly do conference calls from Starbucks

jett

join:2003-06-28
Kitchener, ON
reply to MeRay
my RF issue is resolved, now im waiting for an IP.

south kitchener


Tapper

@onavo.com
reply to MeRay
Still out, since Monday morning. Reset and reconnected everything, directly connected, nothing. Modem LEDs are green and blinking but can't even open diagnostic page.
Called support twice and gave up after 45 minutes in hold.

N2P

jett

join:2003-06-28
Kitchener, ON
sit tight don't waste time on troubleshooting local issues when your area is most definitely effected by DHCP and RF issues.

lillypad_339

join:2008-09-24
Kitchener, ON
And....still no DHCP


SDOT

@24.114.76.x
I'm in Baden, just outside of KW, been down since yesterday. Gah, I just signed up with Teksavvy :s