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MeRay
@24.114.64.x

MeRay

Anon

[Outages] Outages Kitchener Waterloo- cable

Internet down since last night. Trouble shooted, no luck. Noticed some issues in other regions. Is Kitchener down as well? Eta on resolution?

Geog33
@24.114.71.x

Geog33

Anon

I've been down in uptown Waterloo since at least 6am this morning

GojuKid
join:2001-01-28
Kitchener, ON

GojuKid to MeRay

Member

to MeRay
I was down yesterday morning. Came back around 11:00 AM same day. No problems since. In the N2C area.
lillypad_339
join:2008-09-24
Kitchener, ON

lillypad_339 to MeRay

Member

to MeRay
Breslau.... Down all day.

Billy674
@24.114.65.x

Billy674 to MeRay

Anon

to MeRay
Yup I'm down here in Kitchener too since early this morning
jett
join:2003-06-28
Kitchener, ON

jett to MeRay

Member

to MeRay
down since 3:09 am sept 30

south kitchener near poi

Nagilum
Premium Member
join:2012-08-15
Kitchener, ON

Nagilum to MeRay

Premium Member

to MeRay
I'm in West Kitchener and I haven't had any problems at all so far this week.
tremu1ant
join:2013-09-30
n2k2nq

tremu1ant to MeRay

Member

to MeRay
Downtown kitchener here... Out since this morning. And of course its the day before the BF4 beta launch and I've taken time off work to play...

Womp womp.
jett
join:2003-06-28
Kitchener, ON

jett

Member

rogers is trying to fuck over EA lol

i thought I was the only one crying because of my Internet being down on beta launch day
abcjak
join:2012-12-18

abcjak to MeRay

Member

to MeRay
mine was okay as far as i know and I definitely used it during several of the time periods mentioned.

Netquest
@24.114.75.x

Netquest to MeRay

Anon

to MeRay
Anyone else in kitchener still experiencing cable Internet issues. tues @5:50am

aornoe785
@blackberry.net

aornoe785

Anon

Yup. Uptown Waterloo (N2J) out since yesterday morning. Got tech support and it's an RF issue - time to fix: ????

Didn't know about the Ottawa problems until this hit yesterday...reeeeeeally hoping we're not looking at a two-week Window where Rogers says "we're working initial, we promise!"
dbacsek
join:2013-10-01
Canada

dbacsek

Member

What's an RF issue? Been down since Mon AM - N2H area of Kitchener

droglia
@wind.ca

droglia to Netquest

Anon

to Netquest
Yep still completely down for me in kit

aornoe785
@blackberry.net

aornoe785 to dbacsek

Anon

to dbacsek
RF=Radio Frequency. Essentially whatever mysterious work has been done at the distribution hub is stopping a signal from reaching/translating our modems (I think? College was a long time ago...)

Of course my neighbour with Rogers is just fine and dandy...
tremu1ant
join:2013-09-30
n2k2nq

tremu1ant

Member

Same, still down as of 8am.
N2H area.
dbacsek
join:2013-10-01
Canada

dbacsek to aornoe785

Member

to aornoe785
Thanks for the info! I thought RF went out with the 80's! LOL
jett
join:2003-06-28
Kitchener, ON

jett

Member

nope.... look at your cellphone,wifi,fm,am,cable,sat,etc
lillypad_339
join:2008-09-24
Kitchener, ON

lillypad_339

Member

So day two in Kitchener. I've had a ticket opened atleast. There is also a global ticket as well.
Really, really hoping it's fixed by time I get home from work....but not thinking it will be.

Clesi
@24.114.75.x

Clesi to MeRay

Anon

to MeRay
Are you still down in kitchener? I've been down since Monday at 4:30am

FrostyCU
@mfcns.com

FrostyCU

Anon

Been out this long as well. My notification got sent to me at 4:04:37 AM.
lillypad_339
join:2008-09-24
Kitchener, ON

lillypad_339

Member

I'm in Breslau... been out since yesterday monring at about the same time as you all..
I have opened a ticket, but have no clue when we'll be back up. They scheduled a technician to come on thursday, friday or saturday.

Rob111
@opentext.com

Rob111

Anon

Also down since 3 am Monday morning in the N2H area of Kitchener. I believe I just got a ticket open, as part of that I was being asked for a tech service availability of at least 2 business days in the future, I hope that isn't when I can expect to have it fixed.

Geog33
@24.114.71.x

Geog33

Anon

Still down in N2J. Opened a personal ticket and got added to the global one for KW. 40 minute wait time for tech support. She said they were being slammed today, and hopes Rogers gets their act together to solve this globally before having to do all these personal call outs

MeRay
@24.114.68.x

MeRay

Anon

Day two, still down.... This is getting crazy. Hopefully soon. Though I'm hoping for some credits, you know lack of service and having to use 3G tethered to my laptop to work... It's been awesome. Can't exactly do conference calls from Starbucks
jett
join:2003-06-28
Kitchener, ON

jett to MeRay

Member

to MeRay
my RF issue is resolved, now im waiting for an IP.

south kitchener

Tapper
@onavo.com

Tapper to MeRay

Anon

to MeRay
Still out, since Monday morning. Reset and reconnected everything, directly connected, nothing. Modem LEDs are green and blinking but can't even open diagnostic page.
Called support twice and gave up after 45 minutes in hold.

N2P
jett
join:2003-06-28
Kitchener, ON

jett

Member

sit tight don't waste time on troubleshooting local issues when your area is most definitely effected by DHCP and RF issues.
lillypad_339
join:2008-09-24
Kitchener, ON

lillypad_339

Member

And....still no DHCP

SDOT
@24.114.76.x

SDOT

Anon

I'm in Baden, just outside of KW, been down since yesterday. Gah, I just signed up with Teksavvy :s