from the ATT Uverse Internet TOS
AT&T High Speed Internet Service a. Speed. The Service is composed of narrow band or broadband access to the Internet provided by AT&T. The Site, provided by AT&T and Yahoo!, is composed of a broad selection of on-line resources including email, communication tools, forums, shopping services, search services and personalized content and branded programming. AT&T offers many broadband service options, each of which has a unique Service Capability Speed range. The current speed ranges may be found at
The speeds identified at
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att.com/speedtiersnetwork interface device at your home, office or apartment building to the first piece of routing equipment in AT&Ts network. Service Capability Speeds should not be confused with Throughput Speed, which is the speed at which your modem receives and sends Internet access data (Throughput Speed). These speeds may vary and are not guaranteed. Throughput speed depends upon many factors including customer location, destination and traffic on the Internet, interference with high frequency spectrum on your telephone line, wiring inside your home, office or apartment, the capacity or performance of your computer or modem, the server with which you are communicating, internal network factors, and the networks you and others are using when communicating. In order to provide a consistently high-quality video service, AT&T Uverse High Speed Internet throughput speeds may be temporarily reduced when a customer is using other U-verse services in a manner that requires high bandwidth. This could occur more often with higher speed Internet access products. AT&T may periodically introduce new speed ranges or revise the existing speed ranges. Because these new speed ranges may become available before this Agreement is updated, you should check www.att.com for the most current product information. For purposes of clarity, this Agreement applies to all speed ranges offered by AT&T, even those which are not specifically identified above.