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[Bill] HSI price increased?

So has anyone got their bill this month and notice a higher price on the internet?

I got my bill and the internet went up 4 dollars. from 50.95 to 54.95

We have a promo that gives us 20 dollars off our bill, and that's still showing. So the promo we have hasn't ended.

Also on an unrelated note our Basic cable went up 2 dollars, from 15.95 to 17.95. I'm beginning to think it might be time to drop basic cable now to save a few dollars. (Yes, i know the internet bill will go up, be it about 5 dollars or so less than having basic cable now)

I haven't seen that. Not yet anyway.

The interesting thing to note, we had no warning of a price increase at all.

My bill hasn't changed.

My bill has not changed either. Been the same price now for at least 8 months (maybe even more).

--Brian

My bill has not increased either but this was attached to my current bill. So this may be some explanation. My apologies for thee formatting.

COMCAST PRODUCTS and SERVICES PRICE LIST
Serving the cities of: City of Albuquerque, (Suburbs) Belen, Valencia County, Los Lunas,
Bernalillo County, Corrales, Los Ranchos, Isleta, Carnuel, Moriarty, Tijeras, Santa Fe County,
Edgewood, Bosque Farms, Bernalillo Township, Sandoval County and Placitas, NM

Dear Valued Customer,
At Comcast we are committed to constantly improving your entertainment and communications experience, and we continue to invest in making your services even better, As we make these and other investments, we periodically need to adjust prices due to increases we incur in programming and other business costs. Starting October 1, 2013, new prices will apply to select* Video and Internet services and equipment as described in this notice.
We want to make sure you are getting the most out of your XFINITY services. Here are some highlights of the many services available to you
• XFINITY On Demand" gives you thousands of top shows, hit movies and
more with 90% FREE.
• XFINITY Internet delivers the fastest in-home Wi-Fi for all rooms on all devices. Get reliably fast speeds with the most coverage in your home-even during peak use periods-so everyone can get online and do more all at the same time.
• We invite you to visit our new and improved website at WWW .00 mcast.com/myaccount, where you can:
• Manage your account preferences and equipment settings, pay your bill, manage appointments, and get help whenever you need it.
• Watch your favorite programs online, set your DVR, and add your favorite shows to your Queue.
• Plus, visit our mobile site from your smartphone to manage appointments, check your balance, and receive text alerts.
Of course, we back up our services with the Comcast Customer Guarantee (visit www. comcast.com/guarantee for details). We promise to provide you a consistently superior experience, including 24/7 customer service. two-hour appointment windows and on-time arrival-or we'll credit you $20 or give you a free premium channel for three months.
Still have questions? Feel free to visit us at www.comcastcom/questions or call us at 1-877-806-7905. Thank you for choosing Comcast. We value you as a customer, and look forward to continuing to serve you.
If you are currently receiving services on a promotional basis, under a minimum term agreement associated with a specific rate, or in the guaranteed period of one of our SurePricerm plans, the prices for those specific services will not be affected during the applicable period.
Certain services available separately or as a part of other levels of service. Service is subject to Comcast's standard terms and conditions of service. Unless otherwise specified, prices shown are the monthly charge for the corresponding service, equipment or package. Prices shown are for residential service only and do not include federal, state and local taxes, FCC user and franchise fees or Regulatory Recovery fees or other related costs, and are subject to change. Not all services are available in all areas. If you are a video service customer and you own a compatible digital converter or CableCARD device, please call 1-800-XFINITY for pricing information or visit www.comcast.com/equipmentpolicy. After a notice of an increase in rates, you may change your level of service at no additional charge for a period of 30 days from the effective date of the change. Otherwise, a fee may apply. Please refer to your billing statement for your Local Franchise Authority's name and address.

BASIC SERVICES (per month)
Limited Basic Albuquerque
Belen, Valencia, County, Los Lunas, Bernalillo County, Corrales, Los Ranchos, Isleta
BASIC AND DIGITAL ANCILLARY SERVICES (per month)
Current Price New Price
Digital Preferred $18.00 $18.50
Digital Adapter Additional Outlet Service (SD or HD)" Not Available for Limited Basic subscribers $0.00 $1.99
HD/DVR Service $16.95 $17.95
Additional Outlet Service $8.75 $9.25
with HD $8.75 $9.25
with AnyRoom® DVR Service $8.75 $9.25
with HD/DVR Service $16.95 $17.95
DIGITAL SERVICES (per month)
Current Price New Price
Digital Economy $34.95 $37.95
Digital Starter $67.49 $69.49
Digital Preferred $85.49 $87.99
Digital Preferred Plus $119.99 $122.99
Digital Premier $139.99 $142.99

DOUBLE PLAY PACKAGES (per month)

Current Price New Price
$119.44 $119.95
$134.44 $134.95
$114.95 $111.90
Starter XF Double Play Preferred XF Double Play MultiLatino Max XF Double Play


TRIPLE PLAY PACKAGES (per month)
Current Price New Price
Starter XF Triple Play Bundle $144.95 $149.95
Preferred XF Triple Play Bundle $154.95 $159.95
HD Preferred XF Triple Play Bundle $164.95 $169.95
HD Preferred Plus XF Triple Play Bundle $184.95 $189.95
HD Premier XF Triple Play Bundle $214.95 $219.95
HD Complete XF Triple Play Bundle $244.95 $249.95
XH PE Starter Triple Play Bundle $144.95 $149.95
XH PF Preferred Triple Play Bundle $154.95 $159.95
XH PF HD Preferred Triple Play Bundle $164.95 $169.95
XH PF HD Preferred Plus Triple Play Bundle $184.95 $189.95
XH PF HD Premier Triple Play Bundle $214.95 $219.95
XH PF HD Complete Triple Play Bundle $244.95 $249.95
XH PM Starter Triple Play Bundle $154.95 $159.95
XH PM Preferred Triple Play Bundle $164.95 $169.95
XH PM HD Preferred Triple Play Bundle $174.95 $179.95
XH PM HD Preferred Plus Triple Play Bundle $194.95 $199.95
XH PM HD Premier Triple Play Bundle $224.95 $229.95
XH PM HD Complete Triple Play Bundle $254.95 $259.95
Economy Triple Play XF $84.85 $89.85

XFINITY INTERNET (per month)

Current Price New Price
Performance Internet — with XFINITY TV or Voice Service $48.95 $51.95
Blast! — with XFINITY TV or Voice Service $58.95 $61.95
Wireless Gateway $7.00 $8.00
Voice/Data Modem Rental $7.00 $8.00

XFINITY VOICE
Current Price New Price
Voice/Data Modern Rental $7.00 $8.00

Lots of price increases in the Portland, OR area that went into effect on Oct 1. Pretty much $2-3 for each of TV and Internet services. This is kind of unusual since they've been regularly increasing both each year but at separate times. I really hope that doesn't mean there's going to be a total of 3 price increases within 12 months.

So if you got a setup similar to HD/DVR (+$1) + digital econ/starter/preferred (+$3) + performance/blast (+$2) + modem rental (+$1)....that's a $7 increase in your monthly bill.

Luckly we own our modem, and haven't had any problem with them trying to charge for our modem yet.

I think we got one more month of the 20 dollars off our bill promo, and then dad's gonna drop basic cable.

Funny how you could get basic cable for the same price as standalone internet back in 2004 when we got comcast. not it's actually cheaper to have standalone internet.

My bill was six pages long. What I posted was the 4th and 5th page of the bill as displayed online. It wasn't in the news section rather it was the last two pages of the bill.

My bill for "Internet Only" went up without warning! At least no warning I saw.
I'm VERY UNHAPPY for the change from 44.99 to 64.95. That's almost a $20 increase!! ($19.96) This is in western Pennsylvania.

Service has been active for 12 months. I thought the promo period was the first few months.. but to raise it another $20 a year later! UGH! The $29.99 starting rate was nice.. but this is beyond reasonable for ~25mbps service.

Billing Date 09/03/13
Monthly Statement Summary
Previous Balance 44.99
Credit Card Payment - 08/28/13 -44.99
New Charges - see below 64.95
Total Amount Due $64.95
Auto Pay 09/28/13
New Charges Summary
XFINITY Internet 64.95
Total New Charges $64.95

It sounds like your promo was for 12 months, and it has ended. $65 is roughly correct for Performance Internet with no bundling.

Furthermore, some Comcast promos have two steps: For example, you get a very low price for the first 6 months, a lower price for the second 6 months and then the regular price after a year.

As mentioned , thats what it cost without bundling. Comcast has been setting up promotions to go like that. Basically its set not to go up more than 20 dollars at a time. But yea the terms are discussed when signing up for the promo so typically thats when you received notice.

I just now looked at my bill online (the PDF File) and it is only 4 pages long. At the very bottom of my bill, I have this

Important Account Information
UPCOMING CHANNEL ADDITIONS Effective 10/29/2013, new
music-oriented cable network Revolt TV will be added to Digital
Preferred and Business TV Preferred/Digital Deluxe tiers on
channel 476.
CHANNEL NAME CHANGES Effective on or around 11/4/2013,
Utilisima will change its name to Fox Life.

So, whatever you got on your bill was not present on mine. At least, not yet....

--Brian
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--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
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