US Cable Support → Comcast HSI > [Caps] Seems like the test markets are expanding again.

[Caps] Seems like the test markets are expanding again.

According to an email my dad got today, starting November 1st, 2013 my area will be getting the new 300 GB cap here.

(yay! not really)

Anyone who hasn't got the cap yet, got an email today?

It looks like the "New Data Usage Plan" expansion pages on the Comcast Support site were updated yesterday to include the Huntsville and Mobile markets in Alabama now:

What is the new data usage plan?
»customer.comcast.com/help-and-su···ata-plan

Questions & Answers About Our New Data Usage Plan
»customer.comcast.com/help-and-su···pansion/

Nice. /end sarcasm.

I'm just outside Memphis, so I guess this applies to me, but I haven't received an email yet.

-Alan

-EDIT- I wonder if they are going to fix the broken bandwidth usage meter? Mine hasn't worked for months.

Can anybody post a copy of the e-mail?

Karl has posted an article about this on the DSLR News page now: »Comcast Expands Usage Cap Trials Into Several New Markets

EDIT: An article on the MCN site now also:

Comcast’s Usage-Based Internet Trial Reaches More Markets
Huntsville and Mobile, Ala.; Augusta, Ga.; & Charleston , S.C., Latest To Test Data Plans Geared For Heavy and Light Broadband Users
By Jeff Baumgartner, Multichannel News - October 3, 2013
»www.multichannel.com/distributio···s/145881

Be sure to do lots of complaining, those of you in the test markets.

Got home from work to find my friendly usage cap email waiting for me in my inbox. Joy.

I really wish that darn meter was working. Last time it worked I think we were doing just under 500Gigs a month. That was 6 months ago I think...

With a family of four, and Netflix our only source of TV (well, aside from an OTA antenna for locals), this is going to hurt.

-Alan

You can add Memphis, TN to the list now.

quote:

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Dear XFINITY Internet Customer:

At Comcast, we recognize that our customers use the Internet for different reasons and have unique data needs. As a reminder, starting November 1, 2013, Comcast will trial a new monthly data plan in this area, which will increase the amount of data included in your XFINITY Internet Service to 300 Gigabytes (GB) and provide more choice and flexibility.

What this means for You

The vast majority of XFINITY customers use far less than 300 GB of data in a month. If you are not sure about your monthly data usage, please refer to the Track and Manage Your Usage section below.

We want our customers to use the Internet for everything they want and your service will not be limited to 300 GB . While we believe that 300 GB is more than enough to meet the Internet usage needs of most customers, Comcast will automatically add blocks of 50 GB to your account for an additional $10, should you exceed the 300 GB included in your plan in a month.

In order for our customers to get accustomed to this new data plan, we are implementing a three-month courtesy program. That means you will not be billed for the first three times you exceed 300 GB included in the data plan during a 12 month period. Should your usage exceed 300 GB a fourth time during any 12-month period, an additional 50 GB will automatically be allocated to your account and you will be billed $10 for that data and each additional 50 GB of data in excess of 300 GB during that month and any subsequent months your usage exceeds 300 GB.

Please note that this is a consumer trial. Comcast may modify or discontinue this trial at any time. However, we will notify you in advance of any such change.

For more information on all our data usage plans, please visit www.xfinity.com/datausageplan/expansion

Track and Manage Your Usage

Comcast provides you with several tools to easily track and manage your data plan:

Usage meter - Use the usage meter to see how much data you have used - available at www.xfinity.com/usagemeter
Data Usage Calculator - Estimate your data usage with this tool available at www.xfinity.com/datacalculator. Simply enter information on how often and how much you typically use the Internet, and the calculator will estimate your monthly data usage.
In-Browser Notices and Emails - We will send you a courtesy "in-browser" notice and an email letting you know how much of the data included in your monthly plan you are using.
If you have any additional questions about the new data usage plan, please visit www.xfinity.com/datausageplan/expansion

Thank you for being an XFINITY Internet Customer.

Sincerely,

Comcast

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