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deepwan

@164.100.131.x

[HN7000S] Problem in IDU or RFT

In my HN7000S Rx is locked to signal with code 5 but Tx is not locked to a signal. Tx code is 5.
I checked from HUB there is no problem. All the things is ok on HUB.
checked all cables & connectors. I did modem ranging bt its not done.
I think problem in IDU. Plz suggest ...



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

The modem state codes are here: »customer.kb.hughesnet.com/pages/1277.aspx, specifically
"TxCode5 The transmitter is not locked to the network timing All This may occur due to weather related issues, installation problems, unit problems or due to NOC-related service issue. If SQF is in the 30s, this may occur due to loss of a large number of timing messages"

This is not unusual when a dish is knocked out for alignment for whatever reason. What is your current RX signal level?

//greg//
--
Former DirecPC/Direcway/HughesNet customer and forum participant since 2001