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Shell

@fuse.net

Fioptics has canceled my Sprint airwave

I am so disappointed with fi optics, my Sprint Airwave box stopped working the day they installed it. Got a new generation airwave box and it still does not work. I can't make or receive calls. My husband has used Cin Bell forever, his phone is through them to, but I can't use my phone at home and because we have cells my husband got rid of our land line.



jduffy
Premium
join:2006-08-20
Cincinnati, OH

I doubt CBT cancelled your Sprint Airwave service. My guess is that when they installed Fioptics, something was not set-up correctly. Did you call them for help?
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Atheists swear there is no Heaven, but pray there isn't a Hell.



DeathK
Premium
join:2002-06-16
Cincinnati, OH
reply to Shell

There's a config error on your end somewhere. It's not really CBT's fault. Plus they don't really have an obligation to get a 3rd-party device working.

Do you have two routers after the install (ie. your own and the one CBT supplied)? If so is the Airave box plugged into your router? If it is try plugging it into the one CBT installed. You don't want the Airave behind two routers. You may want to consult the Airave technical and troubleshooting guide here: »now.sprint.com/airave/files/AIRA···_TTG.pdf
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