Broadband Tech → Security → Security Cleanup > Re: Multiple Infections

The TDSS Killer log was clean. So far no signs of a compromised OS so we can continue cleaning.

First:
I want to remove any leftovers from previous AV products. Run the removal tools for Norton and Trend Micro. You'll find the download links, etal, at the following links:

»support.norton.com/sp/en/us/home···le_en_us

»esupport.trendmicro.com/solution···551.aspx

Second:
Use Add/Remove Programs (Program Features) to uninstall the following:
Sendori
SelectionLinks

Third:
At this point it wise to install an AV if the computer will be online other than just for downloading any programs need for cleaning.

You can install the product of your choice or use MSE from Microsoft.

Fourth:
Run OTL again, and post or attach the log in this thread. Not that there will not be a new Extras log.
--
When angry count four; when very angry, swear.
Microsoft MVP/Consumer Security 2005-2013