| [Internet] 15/10 now 25/7?? Hey I recently had Fibe 15/10 for one year rock solid speeds never had any downtime.
Speeds were always: 15.5 mbps Download 10mbps upload
So a few days ago I decided to order 25/10 because of a very good promo I got from bell and they finally activated it today. I do a speed test and this is what I get:
The download is fine but why did I lose upload? Does this mean im on a stinger now?
If im on a stinger does it mean I will get the sync no surf issue?? Is there any way I could request to change back to a 7330?
Thanks for your help... |
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 JCohenPremium
join:2010-10-19
Nepean, ON
kudos:4
 ·Start Communicat..
 ·TekSavvy Cable
 ·Bell Fibe
| I've noticed that the default speed setting for a new 25/10 order/upgrade is 25/7, the automated system will go through the system and your speed will be fixed within a few days or you can post in the direct forum »Bell Canada Direct and ask them to adjust your speed. The direct forum will need you B1#.
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Opinions expressed are my own, and may or may not reflect those of my employers or any other BCE company or division. |
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| reply to Wayne7890
Just needs a profile change thats all as jcohen said. For some reason the activation system is putting 25/10 customers on 25/7 or 8 post in the direct forum and they'll fix you up |
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| reply to Wayne7890
Okay so its just the way the profile is set, I get it. Im just going to wait a few days
and if it doesn't go back to 10 mbps upload I will post in the direct forum
Thanks |
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| Sounds good, keep in mind not everyone there works on the weekend so Monday would be a good day to check
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My opinions are my own and do not represent the opinions or wishes of BCE or any of it's subsidiaries. |
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