FureverFurryRIP Daphne: 3/12/05 - 6/19/12 Premium Member join:2012-02-20 49xxx Zoom 5341J ARRIS WBM760 Vonage VDV-21
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Don't hear ringing on overseas outbound callsFor about the past 10 days, when I make overseas calls (England) my phone gives me "dead air" rather than hearing the ringing tone. Have restarted my adapter and modem, restarted computer -- no joy.
Contacted Vonage last week and they rolled back the recent firmware upgrade (saw the info displayed on my adapter so I know she did it). However, it's started behaving that way again.
Any ideas before I call them again? Thanks. |
actions · 2013-Oct-3 5:50 pm · (locked) |
1 recommendation |
I see from your Vonage review, they took care of your problem. Have to admit, Vonage tech support is pretty good. |
actions · 2013-Oct-24 6:20 pm · (locked) |
FureverFurryRIP Daphne: 3/12/05 - 6/19/12 Premium Member join:2012-02-20 49xxx |
Yup, Vonage took care of everything. I am truly impressed with their tech and customer support. FWIW, they made some change to my settings on their end. Not sure what, but it's fixed. |
actions · 2013-Oct-25 5:47 am · (locked) |