Satellite → HughesNet Satellite > [HN9000] any recent changes to fap or free period?

[HN9000] any recent changes to fap or free period?

i got fapp'ed today (10-4-13) when i thought there was 30 more minutes to go in the free download period. has something changed?

Legacy 9000 plans are as they were after the last.....change.

2:00 AM to 7:00 AM your local time.

There are many reporting problems with missing hours, 3 instead of 5 or late starts, one report of theirs being delayed for 50 min. into the hour.

Guessing here, but they have a software problem, DST ending soon and everyone will get shifted /shafted.

go here:
»customercare.myhughesnet.com/sel···dem.html

Select your modem type, enter your SAN.
This will be an hourly breakdown of you usage. Your free zone hours will be highlighted in blue.
If you are being shorted call the Hughes "support" number, listen to the BS and get a case #
then go here:
»community.myhughesnet.com/hughesnet/topics

Register if you need to, join a similar recent thread, there are many, or start a new on of your own. Post your case # so the forum Mods can find your acct. They will add tokens to replace the missing bandwidth and look into what is going on.
If you would, post back with a progress report.

okay, i looked at my usage, and there appears to be a time shift from what was. check out the times on the first couple of days of this month and compare the free period with what happened last night on the 3rd. will watch the hours tonight to see what happens. all time listed are eastern.

10/01/13 02:00 03:00 25 0.15 No 0.03
10/01/13 03:00 04:00 36 XX.XX *** 1.93
10/01/13 04:00 05:00 60 XX.XX *** 5.81
10/01/13 05:00 06:00 60 XX.XX *** 12.03
10/01/13 06:00 07:00 60 XX.XX *** 10.91
10/01/13 07:00 08:00 41 XX.XX *** 0.86
10/01/13 08:00 09:00 49 11.25 No 0.30

10/03/13 02:00 03:00 58 61.04 No 4.20
10/03/13 03:00 04:00 60 XX.XX *** 2.85
10/03/13 04:00 05:00 60 XX.XX *** 3.50
10/03/13 05:00 06:00 60 XX.XX *** 1.07
10/03/13 06:00 07:00 60 XX.XX *** 1.24
10/03/13 07:00 08:00 60 XX.XX *** 0.99
10/03/13 08:00 09:00 60 175.52 No 12.08

10/04/13 01:00 02:00 31 11.70 No 1.01
10/04/13 02:00 03:00 60 XX.XX *** 1.34
10/04/13 03:00 04:00 59 XX.XX *** 0.50
10/04/13 04:00 05:00 60 XX.XX *** 0.30
10/04/13 05:00 06:00 60 XX.XX *** 0.30
10/04/13 06:00 07:00 60 XX.XX *** 0.31
10/04/13 07:00 08:00 60 1180.58 Yes 0.26

It does look like on that third day you reverted from central to eastern.
Several have reported the same thing lasting a day or two.
Sadly its Hughes, what more can you say.
For that 1180 MB I would follow up on posting a case number and have the mods give you tokens.

Yeah, it was a bit weird for a couple days this month. I have a post about it here:
»community.myhughesnet.com/hughes···is_month

I can't complain too much, except that I'm down 3 reset tokens at this point.