ablatt
join:2001-08-03
Toronto, ON | reply to ablatt
Re: New DPC3825 - can't view DOCSIS log any longer Given I have firmware older than the November 2011 version that is currently available, when can I expect that version to get pushed out? Is it nightly? I didn't get it last night. |
|
| reply to arthurwinslo
Source?
Any idea on when or even IF it'll be pushed onto our modems? |
|
| reply to ablatt
There is a new firmware in testing but it has not been pushed yet.
dpc3825-v302r125572-130927a-ROG-TEST |
|
JAC70
join:2008-10-20
canada | reply to jtl999
said by jtl999:Correct me if I'm wrong but can't you try a 30/30/30 reset (Google it.) to clear all settings and caches and then it would detect a firmware update when you plug it back in. Don't use Rogers so I don't know if that would work.
The 30-30-30 reset is pointnless. NVRAM can be cleared with a simple checkbox.
To resest the DPC3825, follow these instructions:
RESET: A momentary pressing (1-2 seconds) of this switch reboots the EMTA. Pressing the switch for more than ten seconds first causes a reset-to-factory- default of all settings and then reboots the gateway
CAUTION: The Reset button is for maintenance purposes only. Do not use unless instructed to do so by your cable service provider. Doing so may cause you to lose any cable modem settings you have selected. |
|
ablatt
join:2001-08-03
Toronto, ON | reply to JAC70
Doesn't work on the older firmware. |
|
JAC70
join:2008-10-20
canada | reply to ablatt
said by ablatt:The DOCSIS LOG tab that used to be right beside the DOCSIS WAN tab is now missing on the Status Page. Can you navigate to:
»192.168.100.1/Docsis_log.asp |
|
jtl999CEO of Team Classified
join:2012-11-24 | reply to ablatt
Correct me if I'm wrong but can't you try a 30/30/30 reset (Google it.) to clear all settings and caches and then it would detect a firmware update when you plug it back in. Don't use Rogers so I don't know if that would work. |
|
ablatt
join:2001-08-03
Toronto, ON | reply to sbrook
I wonder if I can ask Rogers to 'PUSH' the update to me, if it doesn't auto update?
I could ask, but I doubt any of them will know what I'm talking about, though. |
|
 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:11
 ·WIND Mobile
 ·TekSavvy Cable
| reply to ablatt
Rogers had the habit of ordering modems where the customer had no access to the web interface or to a limited web interface. The old SA D2 modems would close the web interface as soon as it made connection to the network. Which made it pretty useless for the customer. It meant the cable operator had to pull the stats. Which the typical phone tech couldn't understand anyway! |
|
 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:19 | reply to ablatt
It might update overnight.
--
|
|
ablatt
join:2001-08-03
Toronto, ON | reply to HiVolt
Hardware Revision: 1.0
Bootloader Revision: 2.3.0_R3
Current Software Revision: DPC3825-v302r125531-110511a-ROG
Firmware Name: dpc3825-v302r125531-110511a-ROG.bin
Firmware Build Time: May 11 15:20:04 2011
They gave me one with old firmware, even though it says 03/13 for the date of manufacture.
I wonder if it will update itself online or if I should return it? I like seeing the logs to know what's going on. |
|
HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:19 Reviews:
 ·TekSavvy DSL
·TekSavvy Cable
| reply to ablatt
Perhaps its a different hardware revision? Mine says this, can you post yours for comparison?
Hardware Revision: 1.0
Bootloader Revision: 2.3.0_R3
Current Software Revision: dpc3825-v302r125533-111108a-ROG
Firmware Name: dpc3825-v302r125533-111108a-ROG.bin
Firmware Build Time: Nov 8 18:12:42 2011
--
|
|
ablatt
join:2001-08-03
Toronto, ON | reply to HiVolt
HiVolt, even though the modem I got said it was manufactured recently on 3/13 it looks like it has older, not newer, firmware - judging by the versions. |
|
HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:19 | reply to ablatt
Thats interesting. I have the old firmware on mine still... I'll keep an eye out to see if they push this firmware to me as well.
--
|
|
ablatt
join:2001-08-03
Toronto, ON
3 edits | DPC3825 has old firmware - can't view log I just replaced my DPC3825 at a Rogers store and got one with firmware DPC3825-v302r125531-110511a-ROG. I have Small Business Internet Pro.
The old DPC3825 had firmware DPC3825-v302r125533-111108a-ROG which appears to be newer, not older even though the new modem says it was manufactured 3/13 which is pretty recent.
The DOCSIS LOG tab that used to be right beside the DOCSIS WAN tab is now missing on the Status Page.
I log in with cusadmin, password.
Did my previous modem have newer firmware that allowed viewing the log?
Will the firmware update automatically? |
|
