US Cable Support → Comcast HSI > [Caps] Looking over my recent usage, im using more

[Caps] Looking over my recent usage, im using more

Re: Looking over my recent usage, im using more

Agree. And this will happen once there is more competition. This is why Google is doing fiber.
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I found the key to success but somebody changed the lock.

if you're looking for the "real" reason, you most likely will never get an official response that makes sense.... it used to be congestion, but since that's been debunked, who knows.... conspiratorially, i'd say it has something to do with online video streaming's popularity in conjunction with the vested interest Comcast has in running a cable TV network. From a technical perspective, internet infrastructure is a fixed intial cost followed by infreqeunt change-outs in hardware (as in, once every 10 years or so for a typical CMTS, so i'm told), even if there is congestion, so..... it's anyone's guess.

A few months ago, I actually asked a tech support person about this very thing. His response was that Comcast was "a cable company first, an internet company last." Verbatim.

As regards to what to do about it, you should look into their Business class service. If you don't mind a bit of a speed drop, you most likely can pay the same as you are now, and all business class accounts have no cap As well, it seems like reliability is quite improved over the residential-class, plus you get 24/7 phone support, which is sometimes nice at 5:05PM on a Friday.

First, the cable system can definitely handle it, especially if its download based like you're doing.
All systems have a limited number of "channels" but there's plenty of swap out space in the downstream.
They could easily nix some of that junk that nobody watches.
Next, traditionally they are a cable co, they will cling to it kicking and screaming.
Ultimately, since there is no "open access" universal fiber network to American consumers, and thusly no REAL competition, they can do whatever they want, and they know it.
I feel for ya, just broke 350 for the first time last month.

Tell me what do you see in that show Big Brother. i know a few people that love that show, i hate, it, i dont understand it. its filming walking around in house, cooking in the kitchen. reading a book on the couch etc. its like im a security guard watching people in the monitor room.

Lets see, If everyone used 971 gigs a month. Would even 8 downstream channels be enough to not have congestion at prime time? Granted its plenty now. But given the nature of the internet would it be enough in 6 months or a year from now? Personally im all for the caps. Let the people that use more pay more is the way i look at it.

Don't think 300 is the intended median.
perhaps below 100 would see a small discount, 200 would be average, 300 max, 400max plus $20 and so on.
The OP's chart shows exactly why Caps will always be there at some level, It's would be far too easy for the average user to double, triple or more their usage in a matter of months, far to fast for new capacity to be added or for flat rates to change to meet the new costs.

I could see discounts below a 100. Average for me is between 160 to 290 depending on the time of year.

yep, Im one of them suckers. Ive been less than a hundred for years. Yet my rates keep going up because you people want all this capacity. I say leave capacity as is and make you guys that want more pay more. Im fine not paying less. Im fine if everything stays as is. The way i see once caps are introduced comcast is going to be hard pressed to raise low user like me rates. I dont feel im paying to much, i feel you guys are not paying enough.

While i think what i pay for internet is fair now. Thats it, im at the end of the line. Another rate increase and im done with comcast hsi. Im tired of it going up to pay for these upgrades when i dont need these upgrades. while i may be a minority of comcast customer that frequents dslr. Think its pretty fair to assume im the majority of actual comcast customers as a whole. In other words na na na you bandwidth hogs are getting what you dam well deserve. We low users are the majority. Comcast needs to stop dumping all this money into the network to fullfill the minorities wishes.

Everyone on here always wants to preach how internet should be a utility. Well guess what, utilities dont charge low users the same as high users. Water, gas, Electric, High users pay more than low users. I for one am glad i no longer will have to pay for higher users usage. Remember, i make up the majority of comcast customers. As 1 of a majority of comcast. Thank you comcast for instituting usage caps. A cap that as a majority customer im fine with.

And what is the numbers that actually reach the cap. 2 percent. It doesnt have to stop technology. People that want technology can pay for it. So 98 percent of people dont know how to utilize resources. I think its the 2 percent that need to work on utilizing the resource. As with all utilities just watch how all of a sudden people will be fine living on the cap. Those that wont will pay more and thats fine as thats the way it should be.

that number is no longer 2%.