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uniqs
1975

NetDog
Premium Member
join:2002-03-04
Hollywood, FL

2 recommendations

NetDog

Premium Member

[Speed] DPC 3008 Bonding issues...

We have found an issue with the DPC3008 and bonding 8 channels, we working to correct it via firmware update. But the update will not come for some time, we do have a way to correct it for issue modems right now..

If you only bond with one channel on the DPC3008 as of today please PM me your CM-MAC address and we can fix it for you..

Darknessfall
Premium Member
join:2012-08-17
Motorola MG8725
Asus RT-N66

Darknessfall

Premium Member

Hmm, seems I'm lucky then. No problems bonding here. Good thing that people only bonding one channel can get it fixed quick by you guys .

Power Level: Signal to Noise Ratio:
Channel 1: 0.3 dBmV 40.1 dB
Channel 2: 0.0 dBmV 39.5 dB
Channel 3: 0.5 dBmV 40.2 dB
Channel 4: -0.1 dBmV 39.9 dB
Channel 5: -0.1 dBmV 40.1 dB
Channel 6: 1.1 dBmV 40.4 dB
Channel 7: -0.5 dBmV 39.8 dB
Channel 8: -0.2 dBmV 39.9 dB

Power Level:
Channel 1: 40.5 dBmV
Channel 2: 43.0 dBmV
Channel 3: 43.0 dBmV
Channel 4: 0.0 dBmV

dirkdigles
join:2010-01-16
Chicago, IL

dirkdigles

Member

Mine sucks. Should I call a Comcast tech to get this fixed?

Power Level: Signal to Noise Ratio:
Channel 1: 6.1 dBmV 38.3 dB
Channel 2: 5.4 dBmV 36.0 dB
Channel 3: 5.6 dBmV 39.6 dB
Channel 4: 6.1 dBmV 0.0 dB
Channel 5: 5.9 dBmV 34.2 dB
Channel 6: 5.9 dBmV 39.6 dB
Channel 7: 6.1 dBmV 40.1 dB
Channel 8: 6.1 dBmV 40.0 dB

Upstream Channels
Power Level:
Channel 1: 51.0 dBmV
Channel 2: 46.8 dBmV
Channel 3: 45.0 dBmV
Channel 4: 0.0 dBmV

YukonHawk
join:2001-01-07
Patterson, NY

YukonHawk to NetDog

Member

to NetDog
Doing okay over here too.


Power Level: Signal to Noise Ratio:
Channel 1: -4.0 dBmV 36.9 dB
Channel 2: -3.6 dBmV 37.2 dB
Channel 3: -3.2 dBmV 37.8 dB
Channel 4: -3.0 dBmV 37.9 dB
Channel 5: -2.9 dBmV 37.6 dB
Channel 6: -2.8 dBmV 37.8 dB
Channel 7: -2.7 dBmV 38.1 dB
Channel 8: -2.7 dBmV 38.3 dB

Upstream Channels

Power Level:
Channel 1: 41.5 dBmV
Channel 2: 42.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV

Tobin
join:2003-09-21
Burlingame, CA

1 edit

Tobin to NetDog

Member

to NetDog
Is this a new problem? My channel bonding has been really solid with this modem for months, more than the SB6120 it replaced.

Downstream Channels

Channel 1: 4.7 dBmV 40.2 dB
Channel 2: 4.4 dBmV 40.0 dB
Channel 3: 4.7 dBmV 40.0 dB
Channel 4: 4.9 dBmV 40.1 dB
Channel 5: 4.9 dBmV 40.0 dB
Channel 6: 5.0 dBmV 39.8 dB
Channel 7: 4.9 dBmV 39.7 dB
Channel 8: 4.5 dBmV 39.9 dB

Upstream Channels

Channel 1: 38.3 dBmV
Channel 2: 36.3 dBmV
Channel 3: 40.3 dBmV
Channel 4: 41.8 dBmV

AnonMan
@comcast.net

AnonMan

Anon

I have had 2 different DPC3008 and no issue with them.

That along with not seeing many others ever post about the said issue here leaves me to think this is an isolated issue and possibly caused by the CMTS or improper config itself?

I just hope the said firmware updates doesn't break those of us with no issues
And hey, maybe you can put in a word to let them open up a little more access for us to see things like logs, config etc...
eric982
join:2004-07-23
Union City, CA

eric982 to NetDog

Member

to NetDog
Used to get 8 channels and problem started this afternoon. Tried to reset many times and also hard reset. Only getting 2 channels. Download speed dropped to 0.2mbps but upload speed is still good.

Power Level: Signal to Noise Ratio:
Channel 1: -10.2 dBmV 34.6 dB
Channel 2: -50.8 dBmV 0.0 dB
Channel 3: -49.9 dBmV 0.0 dB
Channel 4: -48.1 dBmV 0.0 dB
Channel 5: -45.5 dBmV 0.0 dB
Channel 6: -45.2 dBmV 0.0 dB
Channel 7: -35.0 dBmV 0.0 dB
Channel 8: -21.4 dBmV 26.7 dB

Power Level:
Channel 1: 43.3 dBmV
Channel 2: 43.0 dBmV
Channel 3: 42.8 dBmV
Channel 4: 0.0 dBmV
dirkdigles
join:2010-01-16
Chicago, IL

dirkdigles

Member

said by dirkdigles:

...

Tech came out, said I was connected to a bad port and replaced the old wire coming to the unit with a new one ... here's the results:

Power Level: Signal to Noise Ratio:
Channel 1: 8.5 dBmV 40.3 dB
Channel 2: 8.3 dBmV 40.3 dB
Channel 3: 8.4 dBmV 40.4 dB
Channel 4: 8.4 dBmV 40.1 dB
Channel 5: 8.1 dBmV 40.1 dB
Channel 6: 8.1 dBmV 40.0 dB
Channel 7: 8.0 dBmV 40.3 dB
Channel 8: 8.1 dBmV 40.4 dB

Power Level:
Channel 1: 44.3 dBmV
Channel 2: 45.3 dBmV
Channel 3: 43.0 dBmV
Channel 4: 0.0 dBmV

Extide
join:2000-06-11
Salt Lake City, UT

Extide to NetDog

Member

to NetDog
I have only ever gotten 7 channels. Is this normal??

Power Level: Signal to Noise Ratio:
Channel 1: 5.1 dBmV 39.1 dB
Channel 2: 4.0 dBmV 38.7 dB
Channel 3: 5.6 dBmV 39.0 dB
Channel 4: 5.6 dBmV 38.9 dB
Channel 5: 5.4 dBmV 39.1 dB
Channel 6: 4.7 dBmV 39.1 dB
Channel 7: 3.8 dBmV 38.5 dB
Channel 8: 0.0 dBmV 0.0 dB

Power Level:
Channel 1: 32.3 dBmV
Channel 2: 33.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV
tcr22
join:2005-06-04
Saint Augustine, FL

tcr22 to NetDog

Member

to NetDog
Here are mine

Downstream Channels

Power Level: Signal to Noise Ratio:
Channel 1: -1.5 dBmV 39.7 dB
Channel 2: -2.4 dBmV 39.5 dB
Channel 3: -1.8 dBmV 39.7 dB
Channel 4: -1.4 dBmV 39.6 dB
Channel 5: -1.1 dBmV 39.5 dB
Channel 6: -1.3 dBmV 39.5 dB
Channel 7: -1.6 dBmV 39.4 dB
Channel 8: -2.2 dBmV 39.4 dB

Upstream Channels

Power Level:
Channel 1: 47.3 dBmV
Channel 2: 46.3 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV
Kelex
join:2007-08-29
Farmington, UT

Kelex to NetDog

Member

to NetDog
I'm having a channel bonding issue on my Cisco DPC3008. I'm not sure if this is related to the firmware issue or not. 1-2 channels always show 0.0 db.

I PM'ed you NetDog.

Modem info:
Channel 1: -6.2 dBmV 37.9 dB
Channel 2: -5.7 dBmV 37.7 dB
Channel 3: -6.6 dBmV 0.0 dB
Channel 4: -5.4 dBmV 32.7 dB
Channel 5: -5.1 dBmV 27.0 dB
Channel 6: -6.9 dBmV 34.7 dB
Channel 7: -6.8 dBmV 37.7 dB
Channel 8: 0.0 dBmV 0.0 dB

Extide
join:2000-06-11
Salt Lake City, UT

Extide

Member

said by Kelex:

I'm having a channel bonding issue on my Cisco DPC3008. I'm not sure if this is related to the firmware issue or not. 1-2 channels always show 0.0 db.

I PM'ed you NetDog.

Modem info:
Channel 1: -6.2 dBmV 37.9 dB
Channel 2: -5.7 dBmV 37.7 dB
Channel 3: -6.6 dBmV 0.0 dB
Channel 4: -5.4 dBmV 32.7 dB
Channel 5: -5.1 dBmV 27.0 dB
Channel 6: -6.9 dBmV 34.7 dB
Channel 7: -6.8 dBmV 37.7 dB
Channel 8: 0.0 dBmV 0.0 dB

Interesting, you are also in Utah and also seeing 7 bonded channels. Kinda odd, but it's probably "OK"
System

to NetDog

Anon

to NetDog
This topic has been un-stickied by Sunny See Profile

Extide
join:2000-06-11
Salt Lake City, UT

Extide to NetDog

Member

to NetDog

Re: [Speed] DPC 3008 Bonding issues...

For whatever reason I an now seeing all 8 D/S channels (instead of 7) and 4 up, instead of just 2! Power levels a distributed a bit weird though, but it seems to be working OK.

Power Level: Signal to Noise Ratio:
Channel 1: -0.8 dBmV 38.2 dB
Channel 2: -0.8 dBmV 38.3 dB
Channel 3: -0.6 dBmV 38.7 dB
Channel 4: -1.1 dBmV 37.9 dB
Channel 5: -2.1 dBmV 37.1 dB
Channel 6: -1.9 dBmV 37.4 dB
Channel 7: -2.8 dBmV 36.9 dB
Channel 8: -4.1 dBmV 35.9 dB

Upstream Channels
Power Level:
Channel 1: 31.8 dBmV
Channel 2: 31.8 dBmV
Channel 3: 31.5 dBmV
Channel 4: 31.3 dBmV