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pizz
bye bye twc. hello Comcast.
Premium
join:2000-10-27
Astoria, NY
Reviews:
·Time Warner Cable

[Internet] Every single time I goto the TWC Store

I always get the Arris 862 gateway. I've asked countless times for the motorola or cisco gateway. But nope. The rep I get, is always lazy and never goes in the back to look for one.. they just grab one whatever is behind them.

Guess TWC employees in the Queens Center Mall, are the best 'customer service' reps they have.

sad face
--
Love my Family and Baseball


swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
Reviews:
·Time Warner Cable
·VoicePulse
·Sprint Mobile Br..
·RapidVPS
said by pizz:

Every single time I goto the TWC Store

How often do you bring yourself to go to a TW store?

Sounds like you need to whip out a Hamilton for a little encouragement to the rep.
--
Usenet Block Accounts | Unlimited Accounts


pizz
bye bye twc. hello Comcast.
Premium
join:2000-10-27
Astoria, NY
Reviews:
·Time Warner Cable
love the suggestion

i dont go there alot. just when i see a new device that time warner cable has released to their market. there's a huge thread on the avs forums on twc and stuff. one of posters here, is there alot too
--
Love my Family and Baseball

dragonman300

join:2011-03-02
Anaheim, CA
kudos:1
reply to pizz
Why not buy your own modem? You could get Motorola SB6141


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:16

3 edits
reply to pizz
Any particular problem with the TG862? Since it's a eMTA gateway, the options are limited if you're actually using voice service with it.

I don't think TWC has a DOCSIS 3 eMTA gateway available other than the Arris TG862.

The Moto division of Arris doesn't have a comparable model that is DOCSIS 3 eMTA router/modem, all in one:
»www1.arrisi.com/Video-Solutions/···nd-eMTAs

Cisco doesn't either yet:
»www.cisco.com/web/consumer/suppo···ems.html

Edit. Looks like Cisco has a few including the new DPC3939:
»www.cisco.com/web/consumer/suppo···939.html
Being 16x4 I doubt it's been out long or widely available.
--
Start with what you can do, solutions will follow...

dragonman300

join:2011-03-02
Anaheim, CA
kudos:1
Reviews:
·Frontier Communi..
·Time Warner Cable
·Dish Network

Looks like Cisco has a few including the new DPC3939:
»www.cisco.com/web/consumer/suppo···939.html
Being 16x4 I doubt it's been out long or widely available.

That look like Comcast's Xfinity gateway
--
Curious about Sprint improved 3G and growing 4G LTE network? Then check it out at www.s4gru.com


Quintin

@107.14.223.x
reply to pizz
Be glad they don't give u ubee brand gateway. If there is a signal issue you need a tech visit not constant modem swap.

Keefer21

join:2012-07-06
Hilton, NY
reply to DrDrew
said by DrDrew:

Any particular problem with the TG862? Since it's a eMTA gateway, the options are limited if you're actually using voice service with it.

I don't think TWC has a DOCSIS 3 eMTA gateway available other than the Arris TG862.

The Moto division of Arris doesn't have a comparable model that is DOCSIS 3 eMTA router/modem, all in one:
»www1.arrisi.com/Video-Solutions/···nd-eMTAs

Cisco doesn't either yet:
»www.cisco.com/web/consumer/suppo···ems.html

Edit. Looks like Cisco has a few including the new DPC3939:
»www.cisco.com/web/consumer/suppo···939.html
Being 16x4 I doubt it's been out long or widely available.

Dont forget the Ubee D3 combo or the thomson.


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:16
said by Keefer21:

Dont forget the Ubee D3 combo or the thomson.

The OP asked for Moto and Cisco... I'm trying to forget Ubee on purpose and I haven't seen TWC carry any Thomson eMTA/routers
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Start with what you can do, solutions will follow...

Keefer21

join:2012-07-06
Hilton, NY
said by DrDrew:

said by Keefer21:

Dont forget the Ubee D3 combo or the thomson.

The OP asked for Moto and Cisco... I'm trying to forget Ubee on purpose and I haven't seen TWC carry any Thomson eMTA/routers

whoops. and i have a Thomson DWG875-X right now on signature home.

patt2k

join:2009-01-16
kudos:1
Reviews:
·Verizon FiOS
reply to pizz
in Queens Center Mall I got hate the wait times when I was with my GF they were actually helpful but I hated the long wait time they gave her promotion for 64.99 when regular price was 74.99 , and somehow they added a loyalty credit which is 7$.

She is now paying 57.99 for 50/5. That is with customer owned modem.


pizz
bye bye twc. hello Comcast.
Premium
join:2000-10-27
Astoria, NY
Reviews:
·Time Warner Cable
reply to pizz
my problem with the arris. I've always had 'lag' when playing online games. i know it's not the server, as others who use different ISPs have great ping (world of warcraft server).

don't have a signal issue, all is fine with that.

i basically called up and got a home connect coming my way. let's hope its something other than arris.
--
Love my Family and Baseball