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ohliuw

@asianet.co.th

[Cable] Ebox FTP

Could anyone from Ebox help me get the logs for my account on your FTP server? I need this for troubleshooting and I've been trying to get this from your support, but I was told that they don't have logs? WTH???

TIA


Ebox_Eric

join:2012-04-07

Hello our cable supplier does not give us a tool to acces your line stats. We have no way of having theses logs. How ever what kind of issue have you been having?


Dcite

join:2006-05-12
Mississauga, ON
reply to ohliuw

FTP? You mean something hosted at something like »ftp://ftp.electronicbox.net ??
Or do you mean »ftp://cable.customer.ip.electronicbox.net ?

Or does your FTP not mean File Transfer Protocol?



ohliuw

@asianet.co.th
reply to Ebox_Eric

Hi Eric,

Does this mean that Ebox does NOT actually host their FTP server? I am getting confused.

I have issue with one of my systems that is supposed to upload some files to the FTP server under certain conditions. However, there is something completely wrong as there is 500mb DAILY download traffic (from the FTP to my system), whereas it is NOT supposed to invoke ANY downstream traffic (except the confirmation packets). It has no storage and very tiny amount of RAM, so this is insane.

Getting the logs will help me find and fix the issue.

Thanks



ohliuw

@asianet.co.th
reply to Dcite

Hi Dcite,

When I asked Ebox for FTP access, I was given an account to ftp.electronicbox.net. I was not made aware of any other options.


biglat1595

join:2012-02-19
Quebec, QC

Le gars veut clairement avoir les logs pour essayer de hacké le système de Ebox! lol



ohliuw

@asianet.co.th

Biglat1595, t'ecoute trop de films, il faut en telecharger moins ... tu sais le piratage est contre la loi!


biglat1595

join:2012-02-19
Quebec, QC

Bizarre même user que sur hashcat! Just saying buddy



vitesse

join:2002-12-17
Saint-Jean-Sur-Richelieu, QC
reply to ohliuw

he's probably referring to the free 10mb FTP account for our free 10mb web site.

Why not use a free ftp server somewhere else on the planet?



ohliuw

@asianet.co.th

Thanks vitesse,

Any suggestion for free FTP site? Even trial is ok, I just need to figure out what is going on ...



Lebon14

join:2009-08-05
Dolbeau-Mistassini, QC

I googled-searched and found this:
»hostedftp.com/services/

Might fit your needs.
--
Eurobeat and B'z forever.


Ebox_Eric

join:2012-04-07
reply to ohliuw

Thanks for the update. I had misunderstood your request. We do host our own FTP servers. I can verify with my network admin if we can have access to logs for a specific user. If you can PM your client code I will contact you back via the email we have on file for you.



ohliuw

@asianet.co.th

Thanks Eric,

PM sent