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mattnews22
join:2008-07-16
Fairfield, TX

mattnews22

Member

[Troubles] Outage in Fairfield, TX area

Been experiencing up and down and finally down DSL all over town. Finally called in regards to my home line and robo-lady said there is a known outage with no ETA for a fix. This is the first time in 8 years that no ETA was given.

I know it's quitting time for the reps but figured I'd fish for a little more info anyhow.
patricia_m
Premium Member
join:2011-06-14
Twinsburg, OH

patricia_m

Premium Member

We apologize that you are having problems with your service. If you would like us to investigate, please send us a PM with the phone number your DSL service is under or visit us at our Direct Support Forum »Windstream Direct. We'll take a look and be in touch.
Patricia
Support Specialist II
Broadband Tier II
patricia_m

patricia_m to mattnews22

Premium Member

to mattnews22
We apologize that you are having problems with your service. If you would like us to investigate, please send us a PM with the phone number your DSL service is under or visit us at our Direct Support Forum »Windstream Direct. We'll take a look and be in touch.
Patricia
Support Specialist II
Broadband Tier II