As far as no usage showing on the meter; SL usage meter is updated by 8am cts to show usage from the previous day. If the update doesn't come in by 8am then the data usage for the previous day is thrown out.
I'll get a day or two that's reported zero every month usually. What area are you from? Also, click into the daily usage part and see if it actually shows the last 6 days at 0 of if they're just missing.
The usage meter is pretty accurate on a daily basis.... it's just just weird that it doesn't even show anything after 10/14. To be more accurate, it stopped counting on 10/13. Dates after 10/14 are now showing at all... (not the usage... even the dates are not showing)
As of today, it's still only showing dates up to 10/13. Very strange....
Hi CarCa- My name is Connie and I am with Suddenlink. I am sorry to hear that you are having trouble with your account. Please email me at connie-AT-suddenlink-DOT-0com and I would be happy to assist you. Thanks!