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kimiye

join:2006-04-12
Winter Springs, FL

New house, no internet

Posting for my son, who moved into a brand new rental house on Sept. 1 and has been trying to get Bright House internet service installed. Techs have come out to the house a number of times, including this past Sunday, and each time find various reasons that they can't install that day. This week the tech said there was a specific person who had to be involved who wasn't available on Sunday.

Is there any way we can find out exactly what has to be done to get him service? He has a closed account in good standing from his last rental.

My family cell phone data plan will thank you.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
Open a direct forums thread here »Bright House Networks Direct include the account details and I will get to the bottom of it today. Sorry for the frustration...


kimiye

join:2006-04-12
Winter Springs, FL
Thanks, Gary! Posted in direct forum.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to kimiye
Thank you....


kimiye

join:2006-04-12
Winter Springs, FL

1 edit
Yay! My son has internet now! He and his roommates are very grateful. I am very grateful since I don't have to pay overages on my data plan anymore!

Thanks so much for your help, BHNtechXpert! You always come through.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
Yay! Your wallet is safe once again!