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kilrathi
Premium Member
join:2005-04-22
Rockaway Park, NY

kilrathi

Premium Member

Re: Motorola 6141 - Cable Modem Reboot from shell 2 days in a row...

Thats what I was trying to explain to level 3 that this modem shoudlnt be possible to do that but he was saying that has to be it and he even was saying maybe i am doing it without knowing....

Anyways what do you think could be the issue then? Maybe the modem itself is going bad or reboot comes from the twc side but it shows as shell?

hobgoblin
Sortof Agoblin
Premium Member
join:2001-11-25
Orchard Park, NY

hobgoblin

Premium Member

I am sure Customer relations will be able to help

Hob
cramer
Premium Member
join:2007-04-10
Raleigh, NC

cramer to kilrathi

Premium Member

to kilrathi
Maybe they think you have a 6850 -- i.e. a router. The 6141 is a bridge device; there's nothing to access or configure.