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TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

[Outages] Outage report - November 1st, 2013 8:25PM

Hello Everyone,

Cable customers in the following areas may be experiencing service interruptions:

Reported on 10/28/2013
• Scarlett POI, Toronto - RF Signal issue

Reported on 10/29/2013
• Bloor POI, Toronto- RF Signal issue

Reported on 10/30/2013
• St Laurent, Ottawa - RF Signal issue
• Scarlett POI, Toronto - DHCP IP Address issue

Reported on 10/31/2013
• St Laurent, Ottawa - Provisioning issue

Developing Issues:
N/A

DSL customers in the following areas may be experiencing service interruptions:

• Port Perry

About ETAs

We are not always able to provide an ETA for resolution to our customers. As we receive ETAs, we will post the information here. Please check back frequently for updates on current issues.

We apologize for any inconvenience and are working to resolve these issues ASAP.

*** If you are having service issues, we always recommend to troubleshoot. Please contact us through the Direct Forum »TekSavvy Direct so we can diagnose your issue.***

Thank you,
Martin
--
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
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