[Outages] Outage report - November 1st, 2013 8:25PM
Cable customers in the following areas may be experiencing service interruptions:
Reported on 10/28/2013
Scarlett POI, Toronto - RF Signal issue
Reported on 10/29/2013
Bloor POI, Toronto- RF Signal issue
Reported on 10/30/2013
St Laurent, Ottawa - RF Signal issue
Scarlett POI, Toronto - DHCP IP Address issue
Reported on 10/31/2013
St Laurent, Ottawa - Provisioning issue
DSL customers in the following areas may be experiencing service interruptions:
We are not always able to provide an ETA for resolution to our customers. As we receive ETAs, we will post the information here. Please check back frequently for updates on current issues.
We apologize for any inconvenience and are working to resolve these issues ASAP.
*** If you are having service issues, we always recommend to troubleshoot. Please contact us through the Direct Forum »TekSavvy Direct so we can diagnose your issue.***
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork