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usmcss

@mycingular.net

Naperville Uverse Outage?

Is Naperville Uverse currently out?

Thanks!


Jon
Premium
join:2001-01-20
Lisle, IL
You back?


usmcss

@sbcglobal.net
Thanks Jon, yeah I'm back. Unbelievable, I have been a customer with at&t for many years. Never have had a payment issue. When I signed up for this new u-verse, they automatically switched me to e-mail billing. Well I never noticed the e-mail and so it never got paid. It was a week overdue and they cut my service without calling me or trying to notify me in anyway!

Not right in my book!

Anyway, back up and thanks for asking!!!


Jon
Premium
join:2001-01-20
Lisle, IL
reply to usmcss
That's why I just have all my bills set on auto pay. My wife hates it but if I don't do it that way, my bills don't get paid. Not cause I can't or don't want to. But because I'm either too lazy or too busy.


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
kudos:7
Reviews:
·AT&T U-Verse
reply to usmcss
said by usmcss :

Not right in my book!

Welcome to modern American business.

The two rules of business appear to be:

Rule 1: The customer is always wrong.

Rule 2: If the customer is right, refer to rule 1.

I liked the old way better.
--
AT&T Uverse; Buffalo WHR-300HP router (behind the 2wire gateway); openSuSE 12.3; firefox 24.0