Canadian Broadband → Bell Internet... LOL, wow amazing!

He did post the stats, but attacked me again and the nice mods nuked his post.

oh.
lol.

Well I was quite the hot head too after 7 techs and 2 months (and that was only the first time). Maybe he'll calm down tomorrow.

Maybe he'll repost just the stats next time.

I just played a few games, and the connection has improved. It's ok, not great, but ok. Definitely a sign of improvement. These are the line stats as of 10:30 PM:

Line Status : Port is in Showtime
Mode : 0x4000000 (VDSL2 Profile 17A )
Upstream Payload Rate : 11328 kbps
Downstream : 16176 kbps
=================================================
DIAG Info:
=================================================
Attenuation ( dB ) : 17.8 6.30 (FE LATNpb-0)
30.50 (FE LATNpb-1)
47.20 (FE LATNpb-2)
102.30 (FE LATNpb-3)
102.30 (FE LATNpb-4)
SNR margin ( dB ) : 25.8 23.90 (FE SNRMpb-0)
21.30 (FE SNRMpb-1)
22.20 (FE SNRMpb-2)
-51.20 (FE SNRMpb-3)
-51.20 (FE SNRMpb-4)
US Aggregate Power : 11.1 dbm
DS Attainable Data Rate: 61060 kbps
US Attainable Data Rate: 30849 kbps
HEC counter : HEC_F:0
HEC_S:0
CRC counter : CRC_F:0
CRC_S: 0

Extended Port Status
=================
Bme: 1 Port: 1
Downstream line rate: 17376 kbps
Upstream line rate: 12192 kbps
Bearer0 Downstream payload rate: 0 kbps
Bearer1 Downstream payload rate: 16176 kbps
Bearer0 Upstream payload rate: 0 kbps
Bearer1 Upstream payload rate: 11328 kbps
Downstream attainable payload rate: 61060 kbps
Downstream attainable line rate: 68840 kbps
Downstream Training Margin: 30.6 dB
Downstream Line Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream Line Protection (Bearer1 Path): 0.0 DMT Symbols
Near-end ITU Vendor Id: 0xb500494b4e530200
Far-end ITU Vendor Id: 0xb5004244434da3dd
Downstream delay: 0.0 ms
Upstream delay: 0.0 ms
Tx total power 11.1 dbm
FE Tx total power 12.8 dbm
VDSL Estimated Loop Length : 1828 ft
G.Hs Estimated Near End Loop Length : 578 ft
G.Hs Estimated Far End Loop Length :0 ft
Current framing mode: 0x10 EFM
Bandplan Type...........: 0
No. of Upstream Bands...: 3
No. of Downstream Bands.: 3
Line Type: 0x04000000 VDSL2 Profile 17A
Downstream FFT Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream FFT Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream Line Attenuation: NA (Only for ADSL1 & T1.413)
Upstream SNR Margin: NA (Only for ADSL1 & T1413)
Upstream Retransmission status: Disabled
Downstream Retransmission status: Disabled

Get Near End SNR Margin and Attenuation for Bme: 1 Port 1
=================
SNR Margin: 29.0 dB
Attenuation: 17.8 dB
Avg SNR Margin: 30.5 dB
Avg SNR: 45.4 dB

SNR Margin (SNRMpb-0): 30.6 dB
SNR Margin (SNRMpb-1): 25.7 dB
SNR Margin (SNRMpb-2): 3.9 dB
SNR Margin (SNRMpb-3): 0.0 dB
SNR Margin (SNRMpb-4): 0.0 dB

Line Attenuation (LATNpb-0): 12.5 dB
Line Attenuation (LATNpb-1): 38.5 dB
Line Attenuation (LATNpb-2): 58.0 dB
Line Attenuation (LATNpb-3): 0.0 dB
Line Attenuation (LATNpb-4): 0.0 dB

Signal Attenuation (SATNpb-0): 12.7 dB
Signal Attenuation (SATNpb-1): 36.8 dB
Signal Attenuation (SATNpb-2): 0.0 dB
Signal Attenuation (SATNpb-3): 0.0 dB
Signal Attenuation (SATNpb-4): 0.0 dB
Downstream attainable Line rate : 67156 kbps
Downstream attainable payload rate : 60832 kbps

FEC_B0: 0, CRC_B0: 0, FEC_B1: 0, CRC_B1: 0, LOS: 0 LOF: 0 LOM: 0
NeFECUnCrr_B1: 0, NeFECUnCrr_B0: 0, SEF: 0
TxBlkCnt_B1: 5157, TxBlkCnt_B0: 0, RxBlkCnt_B1: 6434, RxBlkCnt_B0: 0
User cells(bearer0): 0, User cells(bearer1): 0,
Idle cells(bearer0): 0, Idle cells(bearer1): 0
NCD_B0: 0, NCD_B1: 0, OCD_B0: 0, OCD_B1: 0, HEC_B0: 0, HEC_B1: 0
FEC_ES: 0, ES: 0, SES: 0, LOS_ES: 0, UNAVL_ES: 0
ESE: 0, FE_ESE: 0 TxCorruptCrc(US): 0 RxCorruptCrc(DS): 0
Near-End Active Failures 0 :
Far-End Active Failures 0 :
Curr numReInit: 0,Curr numInitFailure: 0,PowerOnNumReInit: 0
FE_FEC_B0: 0, FE_CRC_B0: 0, FE_FEC_B1: 0, FE_CRC_B1: 0
FE_LOS: 0, FE_RDI: 0, FE_LPR: 0 FE_LOM: 0 FE_PO: 0
FE_OCD_B0: 0, FE_OCD_B1: 0, FE_HEC_B0: 0, FE_HEC_B1: 0
FE_FEC_ES: 0, FE_ES: 0, FE_SES: 0, FE_LOS_ES: 0 FE_UNAVL_ES: 0

This is what FIFA is suppose to look like when playing:

»www.youtube.com/watch?v= ··· ZgUCLBkU

See how his players move fast, react quick, he can turn and pass without problems? That's what a good connection looks like. Doing that during the day or night is impossible. You can't turn or pass! A win is a MIRACLE.

Now, repost the stats/speedtest when it's lagging really bad, both are important.

I haven't seen stats in this form from this modem before. This would be oe for a Teksavvy user to comment on. But on first glance (going by what I know with previous modems) those stats look good.

But, it doesn't mean they are stable. And I think Bell even told you that you have a stability problem. Both on the phone and the direct forum.

What you want to do is over the night from now till tomorrow, get the stats and paste them to a text file. Make note of the time or make note of when you are having issues. Also make note of when everything is 100% fine for you as you past these stats.

Then upload them here tomorrow. With your notes of good or bad and then looking at your stats we can see if something is changing for the better or worse.

If things are stable and you still have problems online then we can say it is as Nitra stated (though you don't want to hear that, but it's true).

Up to you to record these stats as stated now.

I see no issues with his stats, he should post them again soon, see if any errors creep up, but they look pretty darn good.

Thanks for the reply. I will post line stats tomorrow (during the day). But does congestion show up on line stats?

I refuse to believe it's lag compensation though (this really doesn't make sense), because then everyone who plays FIFA would experience this. I know a very good player from Spain, and he says he never lags, no matter what time of the day.

Why would "lag compensation" go away at a specific time? Really... it just doesn't make sense.

The later it gets, the better the Internet gets, the better the responsiveness gets, less lag I get (actually no lag, literally none during early mornings).

Really and honestly, I believe it's a problem at the OPI. There's no reason for my Internet to get better for no reason when it's early morning. This makes logical sense:

People get off, go to sleep, don't use TV or Internet = no congestion. Makes sense really.

Those stats are about as good as they get, others can chime in, but you should pull them again in an hour, let me see if they change.

There's no errors recorded or levels out of line.

It's not just the compensation, but also to do with the other players and their lag. If they lag, you lag. That is what lag compensation tries to correct.

So if the guy from Spain is on dial-up, and doesn't know any better, and he thinks he rocks, well you are being pulled down to his level of lag as compensation. Sucks, eh?

But keep getting and pasting the stats (here or in a text file over the course of tonight and tomorrow). Record when it's perfect and record when it sucks *ss.

What we want to find out is if the line is stable.

It does, really, the issue of lag compensation generally happens more so to those with very good connections, which you have.

It dummies down your connection to match the slower connected people. By design that's how it works.

He told me he has 100mb download, 10mb upload. His ping is 12 ms. Experiences no lag whatsoever.

and will do.

@ Nitra

I would play against people on Fiber Optic connections, and still lag. During the day and evening, I always lag.

And we haven't touch on over-saturated game servers yet.

Nor have we touched on the route you take and your opponent(s) take to said game server.

All this is what lag compensation takes into account.

Lag compensation takes into consideration a few things.

Where you are, the are time it takes for your packets to reach the server and for the server to send packets to you, then the same for all opponents you are playing with.

Basically it will dummy down everyone to match the worse of the lot like Nitra said. Be it the server lag itself, or a router gone funny on the route to you or an opponent.

And what sucks ass a lot is that some times the packets from some EU player are getting to you (or the server) via one sole undersea connection that the NSA is spying on and it slows everything down.

Fiber doesn't mean they have a good connection or peering. Post stats again in an hour, and again in the morning, if there's errors on you line, we'll see it. The post you made didn't have errors, maybe they will show in time.

I hope they do, at least that will be something that can be fixed.

FIFA is P2P, you directly connect to the opponent. You aren't playing off of EA servers.

I even tried to make my connection worst, like running torrents while playing, but it didn't help, just made me get lag spikes and made the delay worst.

During the day or night, even against someone from the GTA, I'd still get lag.

Route.

Route is also a major factor. He can be on a 10000mb download in australia and their 2 cable to the rest of the world is saturated.

There was a time AUS only had one sole undersea cable a decade ago. Every ISP in AUS throttled residential users down to give business priority to the one undersea cable. And what would that do? Throttle you down to their level.

That's the way it works.

But, we have still to determine if you have a line problem. There could still be an issue there.

Not sure if you saw my reply, I think you posted right after I replied. Even playing against people from the Toronto area, I'd get lag (during the day and night).

It really, really frustrates me.

Here's a person from Australia complaining about lag, but it becomes lag free in the early mornings;

»forums.whirlpool.net.au/ ··· e/756392

There's also many posts from people from the UK who experience this (lag free early mornings). I'll look for these posts.

Here is one from the UK:
»community.talktalk.co.uk ··· p/901821

Another person:
»forum.ea.com/uk/posts/li ··· 596.page

Side note, don't restart your modem from now until tomorrow so we can see the error count if any.

SevereLag, I'm not discounting your frustration, I hope we find issues, but it really could be lag compensation, look at it like this, you connection will only be as good as the worst player.

I hope to hell we find something, if there's no issues that pop up, you won't like the answer.
If it is indeed lag comp, there may be a few things you can do to help. First things first, keep posting those stats. The first set are good, mind reporting them now?

Well, let's wait and see how it all turns out by tomorrow evening. Live with it another 24-hrs.

Some of those AU people are throttled till after 11-pm (or that is how it used to be a while ago, dunno about now) due to their one or two cables out to the rest of the world. An AU person used to have to pay a premium on top of their high priced internet to bypass it.

And from the EU there used to be only one cable coming in from the states. How that has changed today, I don't know. So at certain times, yeah, there was congestion, or throttle.

Also, how do we know if the game server itself doesn't suck?

In addition to the stats, when your game really sucks, also paste a tracert with your stats, just in case.

Thanks for replying. Guess I will have to for another 24 hours, but after lagging like this for a while, it's really frustrating.

FIFA = P2P (you connect directly to the other opponent, not to a server), gaming servers have nothing to do with it. If everyone lagged on FIFA, then it would be EA's fault, but the majority don't.

Where should I run a trace route to? Google? EA Servers (easo.ea.com)?

Also, I will go to my cousin's house this Sunday (hopefully) he has a Bell ADSL connection, 7 mbs download, 0.5 mb upload, 11 ms ping. I will see if it runs any better... my cousin lives in a newer neighborhood as well.

If you get a chance, paste the stats one last time tonight. It's at the "good time" now anyhow.

Tomorrow try and paste it when it's bad.

I haven't played over an hour, but here are the line stats as of right now (as of 11:52 PM):

Line Status : Port is in Showtime
Mode : 0x4000000 (VDSL2 Profile 17A )
Upstream Payload Rate : 11328 kbps
Downstream : 16176 kbps
=================================================
DIAG Info:
=================================================
Attenuation ( dB ) : 17.8 6.30 (FE LATNpb-0)
30.50 (FE LATNpb-1)
47.20 (FE LATNpb-2)
102.30 (FE LATNpb-3)
102.30 (FE LATNpb-4)
SNR margin ( dB ) : 27.5 21.60 (FE SNRMpb-0)
21.50 (FE SNRMpb-1)
21.90 (FE SNRMpb-2)
-51.20 (FE SNRMpb-3)
-51.20 (FE SNRMpb-4)
US Aggregate Power : 11.1 dbm
DS Attainable Data Rate: 61060 kbps
US Attainable Data Rate: 30594 kbps
HEC counter : HEC_F:0
HEC_S:0
CRC counter : CRC_F:0
CRC_S: 0

Extended Port Status
=================
Bme: 1 Port: 1
Downstream line rate: 17376 kbps
Upstream line rate: 12192 kbps
Bearer0 Downstream payload rate: 0 kbps
Bearer1 Downstream payload rate: 16176 kbps
Bearer0 Upstream payload rate: 0 kbps
Bearer1 Upstream payload rate: 11328 kbps
Downstream attainable payload rate: 61060 kbps
Downstream attainable line rate: 68840 kbps
Downstream Training Margin: 30.6 dB
Downstream Line Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream Line Protection (Bearer1 Path): 0.0 DMT Symbols
Near-end ITU Vendor Id: 0xb500494b4e530200
Far-end ITU Vendor Id: 0xb5004244434da3dd
Downstream delay: 0.0 ms
Upstream delay: 0.0 ms
Tx total power 11.1 dbm
FE Tx total power 12.8 dbm
VDSL Estimated Loop Length : 1828 ft
G.Hs Estimated Near End Loop Length : 578 ft
G.Hs Estimated Far End Loop Length :0 ft
Current framing mode: 0x10 EFM
Bandplan Type...........: 0
No. of Upstream Bands...: 3
No. of Downstream Bands.: 3
Line Type: 0x04000000 VDSL2 Profile 17A
Downstream FFT Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream FFT Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream Line Attenuation: NA (Only for ADSL1 & T1.413)
Upstream SNR Margin: NA (Only for ADSL1 & T1413)
Upstream Retransmission status: Disabled
Downstream Retransmission status: Disabled

Get Near End SNR Margin and Attenuation for Bme: 1 Port 1
=================
SNR Margin: 26.6 dB
Attenuation: 17.8 dB
Avg SNR Margin: 30.5 dB
Avg SNR: 45.4 dB

SNR Margin (SNRMpb-0): 30.6 dB
SNR Margin (SNRMpb-1): 25.7 dB
SNR Margin (SNRMpb-2): 3.9 dB
SNR Margin (SNRMpb-3): 0.0 dB
SNR Margin (SNRMpb-4): 0.0 dB

Line Attenuation (LATNpb-0): 12.5 dB
Line Attenuation (LATNpb-1): 38.5 dB
Line Attenuation (LATNpb-2): 58.0 dB
Line Attenuation (LATNpb-3): 0.0 dB
Line Attenuation (LATNpb-4): 0.0 dB

Signal Attenuation (SATNpb-0): 12.7 dB
Signal Attenuation (SATNpb-1): 36.8 dB
Signal Attenuation (SATNpb-2): 0.0 dB
Signal Attenuation (SATNpb-3): 0.0 dB
Signal Attenuation (SATNpb-4): 0.0 dB
Downstream attainable Line rate : 67184 kbps
Downstream attainable payload rate : 60860 kbps

FEC_B0: 0, CRC_B0: 0, FEC_B1: 0, CRC_B1: 0, LOS: 0 LOF: 0 LOM: 0
NeFECUnCrr_B1: 0, NeFECUnCrr_B0: 0, SEF: 0
TxBlkCnt_B1: 488571, TxBlkCnt_B0: 0, RxBlkCnt_B1: 609508, RxBlkCnt_B0: 0
User cells(bearer0): 0, User cells(bearer1): 0,
Idle cells(bearer0): 0, Idle cells(bearer1): 0
NCD_B0: 0, NCD_B1: 0, OCD_B0: 0, OCD_B1: 0, HEC_B0: 0, HEC_B1: 0
FEC_ES: 0, ES: 0, SES: 0, LOS_ES: 0, UNAVL_ES: 0
ESE: 0, FE_ESE: 0 TxCorruptCrc(US): 0 RxCorruptCrc(DS): 0
Near-End Active Failures 0 :
Far-End Active Failures 0 :
Curr numReInit: 0,Curr numInitFailure: 0,PowerOnNumReInit: 0
FE_FEC_B0: 0, FE_CRC_B0: 0, FE_FEC_B1: 1, FE_CRC_B1: 1
FE_LOS: 0, FE_RDI: 0, FE_LPR: 0 FE_LOM: 0 FE_PO: 0
FE_OCD_B0: 0, FE_OCD_B1: 0, FE_HEC_B0: 0, FE_HEC_B1: 0
FE_FEC_ES: 1, FE_ES: 1, FE_SES: 0, FE_LOS_ES: 0 FE_UNAVL_ES: 0

I just took a quick look, and the SNR Margin went up a little bit. Not sure if that means anything or not... I don't understand these stats.

Also, take a look at "FE_FEC_ES" (the third line of stats)its at 1 now, where as before it was at 0 (previous line stat)

Does this mean anything guys? I have no clue. Should I show this to a Bell technician? I know they'll be curious how I got line stats, but if this shows something is wrong, then I guess I have proof?

Nothing stands out, I'll look again in the morning.

For example, are these stats suppose to be solid 24/7? Like if you have 26.0 SNR, then it goes up to 29.3, is that normal? Is it suppose to at a certain number the whole time, or is it normal for it to jump up and down?

No, they will always change slightly. There's many factors that can cause it, that's not a big swing anyway.

Anything above 20 is excellent, 29 or above is outstanding.

Post them again in the morning, if something stands out, I'll let you know. Right now, nothing does.

The occupancy (a calculation from the stats based on attainable rates) of the upstream change a tiny bit for the worse. Occupancy can be consider like how saturated something is. But it wasn't a big jump. A few points. Nothing major there.

So yeah you have a very minor stability problem. I've seen lots worse.

If it stays like that it's worth ignoring.

If it changes for the worse, more so, then not worth ignoring.

This is the "quiet" time of the issues you've encountered. What we really need to see now is when you have a "bad time" and want to tell Nitra off some more

Keep the stats coming and let us know when it's good, bad or so-so.