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cincinnati bell fioptics

just have this system installed 3 weeks ago, has been nothing short of a night mare. changed back to time warner immediately.
1) freezing up
2) having to constantly re-boot system
3) have multiple tv's, sometimes 1 works while the other 3 do not.
4) loss of channels for days
5) when you try to contact customer service you constantly get a busy signal, obvicously they have the phone off the hook from so many problems.
6) never did advise at any time this is tied to dish network, need i say anymore.
7) i highly recommend anyone contiplicating changing over to cin bell fioptics, you need to seriously reconsider.