 tshirt
Premium Member
join:2004-07-11
Snohomish, WA |
to NormanS
Re: [Caps] Comcast New 300GB Monthly Limit And Overage ChargesReread the OP of this entire thread.
The OP received (along with everyone else in the effected area) receive a notice (think addendum to the static ToS's you read) stating "At Comcast, we recognize that our customers use the Internet for different reasons and have unique data needs. Starting September 1, 2013, Comcast will trial a new monthly data plan in this area, which will increase the amount of data included in your XFINITY Internet Service to 300 GB and provide more choice and flexibility.
Not sure how much clearer they need to be to satisfy YOUR definition of notice, most people caught the gist of it, even if they don't agree. |
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 NormanSI gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA
Asus RT-AC66U B1
Netgear FR114P
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said by tshirt:The OP received (along with everyone else in the effected area) receive a notice (think addendum to the static ToS's you read) stating "At Comcast, we recognize that our customers use the Internet for different reasons and have unique data needs. Starting September 1, 2013 ... Still not available on the order site. NEW customers trying to perform Due Diligence by checking the order site can't know details not presented to them on the order site. What I know, from lurking/posting at DSLR forums is not necessarily common knowledge to potential customers. Comcast should be forthcoming on the order site, instead of blindsiding their customers. |
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 NetFixerFrom My Cold Dead Hands
Premium Member
join:2004-06-24
The Boro
Pace 5268AC
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NetFixer
Premium Member
2013-Dec-6 10:12 pm
said by NormanS:Still not available on the order site. NEW customers trying to perform Due Diligence by checking the order site can't know details not presented to them on the order site. What I know, from lurking/posting at DSLR forums is not necessarily common knowledge to potential customers.
Comcast should be forthcoming on the order site, instead of blindsiding their customers. Absolutely correct. And just in case you weren't seeing mention of a bandwidth usage restriction because your area did not have it, I just checked the order site as a new residential customer in my area (which has the 300GB limit for residential accounts), and there is no mention of a bandwidth usage restriction on the main page or in the "Details and Restrictions" or "Learn More" links. |
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Uhh this sucks, We are a family of 3 and have already used 57GB this month and that is without downloading any games on my Xbox one. I hate having to now treat bandwidth even more restrictive than water or electricity.
500Gb would have been a more realistic level but with Super HD netflix, Youtube, next gen game downloads etc. Comcast needs to understand the world has changed and 300GB is simply not enough. |
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NetFixerFrom My Cold Dead Hands
Premium Member
join:2004-06-24
The Boro Netgear CM500
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NetFixer
Premium Member
2013-Dec-7 12:29 pm
said by swanlee:Uhh this sucks, We are a family of 3 and have already used 57GB this month and that is without downloading any games on my Xbox one. I hate having to now treat bandwidth even more restrictive than water or electricity.
500Gb would have been a more realistic level but with Super HD netflix, Youtube, next gen game downloads etc. Comcast needs to understand the world has changed and 300GB is simply not enough. Comcast fully understands that many (and at some point, most) of their HSI residential customers will go over the 300GB bandwidth ceiling. That is why they now charge extra fees if you exceed that limit instead of simply terminating the customer's service (as they used to do). They finally learned to tap that resource for cash instead of shooting themselves in the foot. |
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 JohnInSJ
Premium Member
join:2003-09-22
Aptos, CA
1 recommendation |
to swanlee
said by swanlee:Uhh this sucks, We are a family of 3 and have already used 57GB this month and that is without downloading any games on my Xbox one. I hate having to now treat bandwidth even more restrictive than water or electricity.
500Gb would have been a more realistic level but with Super HD netflix, Youtube, next gen game downloads etc. Comcast needs to understand the world has changed and 300GB is simply not enough. "Comcast will automatically add blocks of 50 GB to your account for an additional $10, should you exceed the 300 GB included in your plan in a month." So, you'll pay at most $40 more in a month when you use 500GB. Months you don't, you won't. It's not like you'll RUN OUT. You'll just pay a bit more. This isn't a hard concept. Hell, I pay $200 more a month in the winter for gas then I do in the summer. To keep my house 90% as warm. Seems unfair. |
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| JohnInSJ |
to NetFixer
said by NetFixer:Comcast fully understands that many (and at some point, most) of their HSI residential customers will go over the 300GB bandwidth ceiling. I seriously doubt this. Many? Sure, where Many > .1% and less than 5% In all likelihood the spread is more like .1 - 2% The vast majority of people just don't use boatloads of data. Some small numbers do. Shockingly, most of them are here on this forum. I know, I was stunned to find I was atypical too. |
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to JohnInSJ
My problem is this kind of cap stuff is not being advertised and was not what I signed up for when I subbed it was advetised as no cap and was based on speed as to which plan I got. Their is no competition in my area for real HSI so I'm pretty much stuck in a monopoly. Also if they are trying to punish cord cutters how about waving this cap nonsense for triple play subscribers?
I also fond it funny when they advertise live TV web steaming now as a comcast service. Yeah I'll use the live TV streaming from the comcast site just to go over my cap and pay them more money. |
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tshirt
Premium Member
join:2004-07-11
Snohomish, WA |
to NormanS
I agree clearer disclosure is a good idea, but this being an evolving item' in some locations, for a limited time (or not) it isn't yet.
On the other hand with 3 months of notice BEFORE you pay an overage, it is unlikely to "bill-shock" anyone. |
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NormanSI gave her time to steal my mind away
MVM
join:2001-02-14
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Asus RT-AC66U B1
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said by tshirt:... with 3 months of notice BEFORE you pay an overage, it is unlikely to "bill-shock" anyone. Concede, on the warning time. My locol ILEC also gave advanced notice of implementing a paltry 150 GB cap. They have a more "generous" 250 GB cap on a service they are force-migrating users to; so I take it that they are using their cap as a cudgel to drive their customers to a more expensive set of services. Fortunately there are at least three local competitive providers (two of which are CLECs) without caps, so I bailed. My speed is comparable to some MSO tiers; and at least half the price. |
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GTFan
join:2004-12-03
Austell, GA |
to NetFixer
said by NetFixer:said by swanlee:Uhh this sucks, We are a family of 3 and have already used 57GB this month and that is without downloading any games on my Xbox one. I hate having to now treat bandwidth even more restrictive than water or electricity.
500Gb would have been a more realistic level but with Super HD netflix, Youtube, next gen game downloads etc. Comcast needs to understand the world has changed and 300GB is simply not enough. Comcast fully understands that many (and at some point, most) of their HSI residential customers will go over the 300GB bandwidth ceiling. That is why they now charge extra fees if you exceed that limit instead of simply terminating the customer's service (as they used to do). They finally learned to tap that resource for cash instead of shooting themselves in the foot. Yep and with our government asleep at the wheel as usual for regulation of these wired HSI oligopolies, we'll all get taken to the cleaners. But wait, there's more! Our new FCC commish (former paid stooge for cable and wireless) says it's ok to let ISPs charge extra for preferred access to websites, which will basically destroy the open internet we have now if it's allowed to happen. Gotta love the corporatocracy. » arstechnica.com/tech-pol ··· st-lane/ |
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said by GTFan:said by NetFixer:Comcast fully understands that many (and at some point, most) of their HSI residential customers will go over the 300GB bandwidth ceiling. That is why they now charge extra fees if you exceed that limit instead of simply terminating the customer's service (as they used to do). They finally learned to tap that resource for cash instead of shooting themselves in the foot. Yep and with our government asleep at the wheel as usual for regulation of these wired HSI oligopolies, we'll all get taken to the cleaners. But wait, there's more! Our new FCC commish (former paid stooge for cable and wireless) says it's ok to let ISPs charge extra for preferred access to websites, which will basically destroy the open internet we have now if it's allowed to happen. Gotta love the corporatocracy. » arstechnica.com/tech-pol ··· st-lane/ In connection with this week's CES, AT&T today announced its "Sponsored Data" service: AT&T Criticized For Data Cap Carveout
New Service Would Allow Businesses to be Charged Directly for Customers' Data UseBy John Eggerton, Multichannel News - January 6, 2014 » www.multichannel.com/tec ··· t/147506EDIT: A DSLR news item on this now: » AT&T To Launch Sponsored Data Product [72] commentsEDIT2: A press release from Free Press in response to this: AT&T Sponsored Data Scheme Is a Lose-Lose for Customers and App MakersFree Press - January 6, 2014 » www.freepress.net/press- ··· p-makers |
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 iNick
Premium Member
join:2012-12-11
Joliet, IL |
iNick
Premium Member
2014-Jan-6 5:07 pm
I wonder how this would work? |
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On the Ars Technica site today: AT&T plan to turn data caps into more cash could come to home InternetNet neutrality law doesn't explicitly bar payments to bypass data caps.By Jon Brodkin, Ars Technica - January 9, 2014 » arstechnica.com/tech-pol ··· nternet/ |
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NormanSI gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA TP-Link TD-8616
Asus RT-AC66U B1
Netgear FR114P
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to NetFixer
said by NetFixer:Comcast fully understands that many (and at some point, most) of their HSI residential customers will go over the 300GB bandwidth ceiling. Wonder what Comcast will do if you don't "consume" the prescribed volume of data? Something like this? » Received Letter - Using Too Little Data!  |
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