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chip89
Premium Member
join:2012-07-05
Columbia Station, OH

chip89

Premium Member

Blue screen of Death

 
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So I just got a Blue Screen of Death on my Hp model 2000-2b43x running windows 8.1 Here's what it looked like here's the mini dump to.
HarryH3
Premium Member
join:2005-02-21

HarryH3

Premium Member

Sometimes, the free program "WhoCrashed" can help: »www.resplendence.com/downloads
aguen
Premium Member
join:2003-07-16
Grants Pass, OR

aguen to chip89

Premium Member

to chip89
Ya know, it always helps if you can at least tell us what the hell you were doing at the time of the crash. For example, did you just happen to plug in a smartcard? Oh and you didn't actually include the "dmp" file.

chip89
Premium Member
join:2012-07-05
Columbia Station, OH

chip89 to HarryH3

Premium Member

to HarryH3
Click for full size
I just Ran that and Got this.
chip89

chip89 to aguen

Premium Member

to aguen
Well I just opened it and was waking it from sleep at the time.
HarryH3
Premium Member
join:2005-02-21

HarryH3 to chip89

Premium Member

to chip89
That one's not going to be fun to track down.

This looks like it might be a good place to start: »www.tomshardware.com/faq ··· ows.html

chip89
Premium Member
join:2012-07-05
Columbia Station, OH

chip89

Premium Member

I've restarted it Hasn't happened again so far Just have to find the Driver that caused the Blue screen.
asdfdfdfdfdf
Premium Member
join:2012-05-09

asdfdfdfdfdf to chip89

Premium Member

to chip89
I wouldn't worry about it as it has just happened the one time.
If it starts happening regularly and becomes an irritation then I would first make sure to have the latest driver updates

»h10025.www1.hp.com/ewfrf ··· 028#N149

auggy
Mod
join:2001-12-24
Brockville, ON

auggy to chip89

Mod

to chip89
Can you zip up the minidump file(s) in the C:\Windows\Minidump folder and attach to a post in this thread?

If you have problems zipping the minidump file(s) copy the minidump file(s) to another location such as a folder on the Desktop.

chip89
Premium Member
join:2012-07-05
Columbia Station, OH

chip89

Premium Member

Here!

auggy
Mod
join:2001-12-24
Brockville, ON

auggy

Mod

The driver that appears to have caused the crash is the usbaapl64.sys:

BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbaapl64.sys

The usbaapl64.sys, which is dated Nov 27, 2012, is Apple Mobile USB Driver.

To help prevent a re-occurrence of the error consider updating the usbaapl64.sys by updating the application that installed the usbaapl64.sys which typically would be iTunes.

chip89
Premium Member
join:2012-07-05
Columbia Station, OH

chip89

Premium Member

Okay It's up to date as of Now!

auggy
Mod
join:2001-12-24
Brockville, ON

auggy

Mod

OK, that's great.

Post back if the error re-occurs.