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chip89
Premium
join:2012-07-05
Independence, OH
Reviews:
·Cox HSI

Blue screen of Death

 
Click for full size
So I just got a Blue Screen of Death on my Hp model 2000-2b43x running windows 8.1 Here's what it looked like here's the mini dump to.

HarryH3
Premium
join:2005-02-21
kudos:2

Sometimes, the free program "WhoCrashed" can help: »www.resplendence.com/downloads


aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
reply to chip89

Ya know, it always helps if you can at least tell us what the hell you were doing at the time of the crash. For example, did you just happen to plug in a smartcard? Oh and you didn't actually include the "dmp" file.
--
Stupid people shouldn't be allowed to breathe



chip89
Premium
join:2012-07-05
Independence, OH
Reviews:
·Cox HSI
reply to HarryH3

Click for full size
I just Ran that and Got this.


chip89
Premium
join:2012-07-05
Independence, OH
reply to aguen

Well I just opened it and was waking it from sleep at the time.


HarryH3
Premium
join:2005-02-21
kudos:2
Reviews:
·Suddenlink
reply to chip89

That one's not going to be fun to track down.

This looks like it might be a good place to start: »www.tomshardware.com/faq/id-1653···ows.html



chip89
Premium
join:2012-07-05
Independence, OH

I've restarted it Hasn't happened again so far Just have to find the Driver that caused the Blue screen.


asdfdfdfdfdf
Premium
join:2012-05-09
kudos:3
Reviews:
·Verizon Wireless..
reply to chip89

I wouldn't worry about it as it has just happened the one time.
If it starts happening regularly and becomes an irritation then I would first make sure to have the latest driver updates

»h10025.www1.hp.com/ewfrf/wc/soft···028#N149



auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:18
reply to chip89

Can you zip up the minidump file(s) in the C:\Windows\Minidump folder and attach to a post in this thread?

If you have problems zipping the minidump file(s) copy the minidump file(s) to another location such as a folder on the Desktop.



chip89
Premium
join:2012-07-05
Independence, OH
Reviews:
·Cox HSI

download120813-56359-01.zip 121,370 bytes
Here!


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:18

The driver that appears to have caused the crash is the usbaapl64.sys:

BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbaapl64.sys

The usbaapl64.sys, which is dated Nov 27, 2012, is Apple Mobile USB Driver.

To help prevent a re-occurrence of the error consider updating the usbaapl64.sys by updating the application that installed the usbaapl64.sys which typically would be iTunes.



chip89
Premium
join:2012-07-05
Independence, OH

Okay It's up to date as of Now!



auggy
Premium,Mod
join:2001-12-24
Brockville, ON
kudos:18

OK, that's great.

Post back if the error re-occurs.